Automation Sales Engineer

Responsible for customers' development with an assigned customer portfolio, from customer acquisition to protect with the target to achieve a set sales target turnover, increase share of wallet and customers’ satisfaction. Working predominantly virtually with available digital tools, to establish customer relations, build trust, improve understanding of the customer buying center and orchestrating a team of supporting parties to meet customer needs, considering the cost-efficient and effectiveness ratio.

RESPONSIBILITY

Impact on Business

Promote & sell company’s range of products & services to industry segment market / Sales Area

Implement Business Strategies in promoting the Pneumatic products/ process products/ Electrical automation products cascaded by Sales Manager

Execute given marketing & sales direction to achieve sales objectives

Develop and delivers sales planning activities together with the Industry Segment Manager for further implementation

Periodic reporting on market trends, sales projections, competitor activities and major sales activities highlighting on possible solutions of any shortcomings

Drive improvement in the provision of products/ services to customers

Conduct regular workshops, technical presentations and demonstrate , provide technical consultant to customers

Negotiate tender and contract terms and conditions to meet both client and company needs

Establish good relationship with existing customer and sources for new customers to expand market base

Prepare quotation to customer or through the assistance of Customer Service staff and does follows up accordingly to conclude sales

Arrange automation dialogue sessions with customers for presentation purposes

Attend to product complaints and suggestions from customers

Generate/ Identify leads for project business

Discuss sales activities and improvises on sales functions

Follows up on problematic overdue sales account as and when required

Use of CRM tool for customer relationship management

Assists in urgent goods delivery as and when required

To perform any ad hoc tasks been assigned from time to time

Innovation and Change

Development of competitive advantage with focus on process efficiency and customer benefits.

Identify and verify future trends of customers and secure the transfer of information to the company.

Support the market development through identification of additional business opportunities.

Communication with internal and/or external Customers, Suppliers as well as Third Parties

Act with customers and identifies key decision makers and influencers on customer side

Represent the brand at the point of customer contact

Maintains personal and written contacts with customers and prospects

Negotiates contracts for relevant customers

Internal communication (Sales Team, Technical Service, Service Hub) for general coordination of interdepartmental issues and about customer needs

QUALIFICATION & REQUIREMENTS:

Bachelor's degree or higher in Automation, Electrical, Mechatronics Engineering.

Minimum 2 years in sales with industrial automation or relevant business.

Good English.

Good in computer skills such as Microsoft office, internal Sales platforms.

Strong performance and problem-solving orientation.

Openness and Flexibility.

Customer orientated and analytically strong.

Ability to work under pressure.

Pro-Active attitude.

Able to work independently and in a team.

Highly organized, even in a scale-up environment.

Result-driven and self-motivated.

Entrepreneurial spirit.

Strong negotiation and communication skills.

Engineering/Technical products background and/or first sales experience.

Experience in direct handling of customers, ideal in a virtual/digital environment.

Ideally experiences in pneumatic/electrical product industry.

Have an own car & driving license.