Business Analyst - Digital Business Development Division

Responsibilities

1. Business specifications & Documentation

- Gather business and system requirements from users.

- Assist users in defining requirements and suggesting ideas.

- Co-ordinate with relevant parties to compose Business Requirement Specs (BRS), System Requirement Specs (SRS) documents and related Diagrams, Templates, Test Cases, and other documents when necessary.

- Ensure all related parties understand clearly and agree on composed documents.

- Compose user manuals/training materials.

2. Testing & Support

- Carry out application testing before releasing to end-users to make sure developed applications function correctly as per user requirements.

- Carry out training for related parties.

- Investigate production issues and liaise with related parties to resolve.

3. Others

- Proactively share ideas to improve software development activities.

- Other tasks as assigned by higher managers and other office work as required by the company.

- Bachelor’s degree, preferably in IT, Banking & Finance.

- Other degrees/certificates in related fields are a plus.

- English fluency, especially in written English

- At least 2 years of working experience (preferable). Fresher is welcome

- Prior assignments in directly relevant roles with proven successes.

- Experience in E-commerce/ Insurtech platforms is a plus.