IT System Administrator

Helpdesk: - Administer the company’s internal helpdesk and ticketing system. - Resolve IT tasks and issues efficiently. - Provide timely and reliable customer support. - Perform complete handover procedures during daily work rotations and deputy duties. Network: - Deep knowledge of network technologies, including TCP/IP, Firewall, Web proxy, Routing & Switching, LAN/WAN, VPN, Wireless network, DHCP, and DNS. - Maintain and monitor the company’s network infrastructure. - Implement and maintain systems for network reliability and security. - Manage UTM firewalls (e.g., Sophos, Fortinet) and Wi-Fi infrastructure (e.g., Unify). System: - Set up and maintain Windows servers, including Windows policy, domain policy, and active directory. - Proficiency in Linux OS (Ubuntu, CentOS) and Bash scripting. - Manage and update the company’s IT inventory system. - Develop and implement IT-related operation systems, standards, procedures, and policies. Security: - Experience in cyber threats, risk management, and information security. - Ensure compliance with IT-related agreements/contracts. - Implement and maintain systems and procedures for technical reliability and security. - Familiarity with ISO 27001 and GDPR is a plus. Application Support (Specializing in Digital Data or Invoicing): -Provide support for specific applications related to digital data or invoicing. - Troubleshoot and resolve application-related issues. - Collaborate with users and stakeholders to ensure smooth operation of applications. Optional: -DevOps: Experience in DevOps practices, including continuous integration, deployment, and automation. - Cloud: Knowledge and experience with cloud platforms and services (e.g., AWS, Azure, Google Cloud) for infrastructure deployment and management.

Requirements: - Age: 25-35 - Intermediate/advanced speaking and advanced writing in English. - Worrking Reporting line: Report to IT Leader (ITL) and IT Manager Why you’ll love working here: - Attractive salary. - 13th-month salary. - FULL Social Insurance, Health Insurance, Unemployment Insurance. - 15 annual leave days per year. - Premium Private Health, Life, and 24/24 Accident Insurance. - Annual Company Trip, Year-end party and other activities. - Gifts on Birthday, Tet Holiday, Mid Autumn Event. - Stable and long-term partnership. * Working hours: 8hours/day (Mon-Fri), available for shift work when required (discuss more details in the interview)