Specialist - Supply Chain, Performance Materials

OBJECTIVES OF THE POSITION

Assume the responsibilities for Supply Chain Management (SCM) in ensuring the efficiency and smooth operations of A-PMA demand & supply in Vietnam (VN):

• Work closely with regional planners to balance the supply and demand in a manner that achieves the financial and service objectives of the organization.

• Take key responsibilities to manage for Merchandise (MER) Planning and A-PMA Vietnam SCM activities.

• Act as a key representative from Performance Materials (PM) VN to interface with regional BU, local SCM, Sales and Local Business Management (LBM).

• Interact and collaborate with Asia Pacific (AP) supply source on material allocation and shipment arrangements.

• Drive and lead SCM new process/ process improvement across SBUs, sales and all stakeholders.

• Strengthen and support business unit to achieve Supply Chain (SC) performance KPIs and manage SC process in the most competitive and cost-efficient way.

• Perform the sales support scope efficiently and effectively.

MAIN AREAS OF RESPONSIBILITIES AND KEY ACTIVITIES

Demand Planning / Management

• Review and validate Advanced Planning and Optimization Demand Planning Forecast (APO DP FC) & Distribution demand with Sales, LBM to ensure high FC accuracy for Merchandise Stock (MES) planning.

• Run APO Supply Network Planning (SNP) and perform MES planning on monthly basis in accordance with predefined planning calendar.

• Review and monitor actual off-take, manage MES orders and inventory, samples and keep Sales team updated.

• Attend to customers’ enquiries on material availability check and SC matters.

• Manage exceptional situation including supply shortage. Plan and work together with LBM, Sales, RBU SCM on allocation / prioritization.

Incoming MER Shipments Monitoring

• Issue order, taking reorder levels/minimum order quantities (MOQ) into consideration; Monitor incoming shipment as Request Estimated Time of Arrival (RETA).

• Maintain strong relationship and work closely with suppliers or regional planners to ensure on-time deliveries.

• Work with site logistics/ service providers for Good Receipt (GR) schedule to fulfill customers’ demand.

Inventory Management

• Provide required input for inventory analysis, projection and target setting in timely manner.

• Manage aged/dysfunctional stock, including the review of aged, obsolete/dysfunctional materials in regular interval, workout action plan and input into Health of Inventory (HOI), review the status on regular basis and ensure action plan in place.

• Initiate and lead stock optimization includes redeployment, sell-off and write-off.

• Maintain healthy safety stock/ optimum level to ensure smooth supply to customers and align with SCM KPIs.

Supply Chain Optimization/ Excellence

• Drive optimization of SC in VN to be reliable yet cost efficient.

• Initiate and drive SC excellence initiatives in VN.

• Key contact to develop and support any projects in SCM and logistics solutions.

Master Data and SAP BAM Roles

• Act as country contact point on master data request submission to master data team.

• Update APO steering table.

• Support to create credit profiles by approaching customers to get necessary documents and coordinating with sales team to input in the system.

• Support to get the contracts signed and uploaded into system.

Return/NCM Management

• Act as an investigator/ coordinator for logistics complaints.

• Manage return process and settlement due to NCM.

Sales Support

• Conduct customer data analysis and basic market research by phone screening, based on the provided questionnaires.

• Collect necessary information from new customers regarding the new inquiries including product, application, etc., then pass to relevant sales personnel for next step.

• Assist to prepare or consolidate periodical reports and presentations.

• Support sales events, internal and external meetings and workshops, and other Admin tasks.

• Create pricing deal / sample request if any.

Others

• Support any new investment: provide data (logistics cost information and knowledge for project development).

• Participate and contribute to monthly Sales and Operation Planning (S&OP) process.

• Attend Customer Exchange Meeting.

• Provide input on vessel space forecast including yearly demand for tender process.

• Participate into any assigned project /task assigned.

• Act as the coordinator of PM team to participate into relevant activities/projects required by the functional/service units; communicate the requirements to and request the supports of PM team to complete the activities/projects.

• Perform small/miscellaneous purchases and proceed payments following the requirements of delegated procurements.

• Degree in Business Administration, Supply Chain / Logistics or equivalent.

• Min 5 years in supply chain / logistics or customer service.

• Knowledge of trading process, material and inventory planning and management. Knowledge of ERP – MRP module is preferred

• Good command of English and Computer (Ms. Office) skills

• Knowledge of SAP or other ERP systems is advantageous.

• Required Competencies: Act with Entrepreneurial Drive, Demonstrate Customer Focus, Collaborate for Achievement