(Senior) - Risk Management Consultant

• Develop and manage policies related to MoMo e-wallet and payment gateway services, ensuring compliance with current regulations;

• Collaborate with relevant departments to establish regulations for the e-wallet, such as transaction limits, wallet policies, and product/service rules, ensuring alignment with the State Bank of Vietnam's and international organizations' requirements;

• Assess risks associated with existing and upcoming product/service workflows, proposing control measures to mitigate these risks;

• Analyze data and user behavior to identify and assess unusual trends, recommending solutions to minimize the risk of customer fund losses while maintaining a seamless user experience;

• Propose and develop appropriate policies based on customer needs and feedback from relevant units;

• Perform other related tasks as assigned by the unit or department head;

• Continuously develop, manage, and improve policies and regulations to reduce fraud and risks in e-wallet transactions, international card transactions, banking funds, promotional programs, etc;

• Create fraud and risk prevention policies for the MoMo e-wallet in compliance with guidelines from payment organizations (e.g., banks, Cybersource, international card networks);

• Collaborate with other departments to design and monitor risk and fraud management tools for the MoMo system;

• Coordinate with relevant teams to address incidents related to risks and fraud;

• Periodically review fraud and risk-related policies to ensure their validity and relevance;

• Carry out tasks assigned by direct managers, team leaders, or unit/department heads;

• Guide less experienced team members in completing assigned tasks;

• At least 1 year of experience in risk management, data analytics;

• A university degree, preferably in Business Administration, Financial Management, Accounting and Auditing, Banking and Finance, Information Systems, or related fields;

• A passion for and knowledge of new technologies, particularly mobile-based technologies

• A broad understanding of industries such as E-commerce, Payments, Mobile Commerce, and Mobile Banking;

• Knowledge of applying technology to risk management, such as leveraging Artificial Intelligence to build risk-scoring models;

• Basic knowledge of payment products like e-wallets, credit cards, and payment accounts;

• Proficiency in Microsoft Office tools (Word, PowerPoint, Excel); SQL proficiency;

• Certifications such as CIA, CFE, CISA, CRISC, or CISSP are an advantage;

• Strong skills in data analysis and interpretation.