3PL Business Expert - Allocation

As part of our future organisation, we’re strengthening our Logistics region SAP team, and looking for a 3PL Business Expert to join us!

Within the H&M Group, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products for our stores and online customers, 24/7. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to, and guided by our H&M Group values. We work with scalable and innovated technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, highly competent, motivated teams around the world.

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels–while always being mindful of our impact on the environment.

Welcome to Logistics!

Job Description

The candidate is responsible for overseeing and driving all activities within the Allocation, acts as the main Compliance & Product Service Responsible (PSR) for all quality matter. He/She is a Sustainability ambassador in the DC who coordinates with internal and external stakeholders to drive the all sustainability program within logistics. He/She also involves in controlling activities and collaborating with other functions within the logistics department and Sales organization to drive all logistics activities in order to support business growth in the market.

• Together with DC manager to generate reliable budget, forecast as well as goals for Allocation, Distribution.

• Controling all related costs within his/her area at optimal level.

• Maintain reliable records of all reports, document within his/her area according to accounting standards.

• Maintain highest quality level on weekly KPI with Garment care 100%, Allocation difference +/- 5%, Error check 0,2%

• Maximize operational excellence by educating 3PL in the H&M WMS system functionality and key work processes.

• Monitor and support well-functioning system integration.

• Support DC operations

• Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC

• Communicate change requests from 3PL to 3PL-DC Mgr./ Reg. S&Ops

• Distribute & translate release notes to 3PL and monitor execution.

• Ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted.

• Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting)

• Ensure high quality level of all decided IT system related procedures and monitor correct implementation.

• Conduct business process audits regarding compliance to group standards.

• Act as PSR and NCG speaking person to global functions and local Sales and monitor compliance to PSR, sustainability and NCG standards.

• Maintain highest level in all Security and logistics adudit compliance within area of responsibility and DC as a whole.

• Support DC Mgr. to ensure all operational, system and service requirements to the 3PL and operational changes are implemented and met (e.g. ensure system release updates)

Qualifications, knowledge and Skills

To be successful in the role we believe you

• Graduated from university with major in logistics, supply chain, industrial engineering, or economic

• Candidate holding APICS credentials such as CPIM, CLTD, CSCP is an advantage

• At least 3 years working in the warehouse, distribution center, logistics operation environment at supervisor level, experience in Multinational environment will be an advantage

• Strong expertise in DC-level technology infrastructure and supplementing systems experience

• Functional competencies for supporting technology and system-related operations and incidents.

• Strong operational DC log. expertise & process understanding

• Proactivity in problem-solving and hands-on attitude to resolving incidents.

• Ability to understand system features and updates within a given time frame as well as ability for knowledge transfer.

• Proficiency in using office Microsoft’s Office suite including Word, PowerPoint, Outlook, with strong expertise in using Excel advanced functions such as Data Analysis, Dashboard reporting, Pivot table, VBA.

• Fluent in English communication with 4 skills

• Strong competency in problem solving, planning, organizing and prioritization, adapability, process improvement

And as a person we believe you have the following qualities

• Strong communication & coordination skills

• Ability to collaborate and co-create with others

• Agile mindset with a positive attitude to change and meaningful growth

• Inclusive and empathetic towards others whilst encouraging diversity

• Ability to understand your impact to others and contribution to the bigger picture

Additional Information

This is a full-time position within Logistics Region SAP. You will become a part of the Logistic Region SAP team and report directly to DC Manager in Viet Nam.

Are you ready to join? Please send your completed application including your CV and Cover Letter in English. We are looking forward to hearing from you!