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Mô Tả Công Việc
Job title: Academic Operations Officer
Report to: Course Office Manager/ Associate Manager, Admissions
Job type: Fixed term contract
Work location: Ecopark township
To provide excellent assistance to Chief Academic Officer (CAO), Deputy Dean (DD), Head of Academic and Student Operations, Head of Registry, Course Office Manager (COM), Associate Manager, Admissions, partner institutions, faculty, and students
To contribute to the course operation and admissions process.
To contribute to the academic compliance and student records success and procedures
Manage classes including classroom issues.
Prepare materials handout to teachers.
Update programme structures and module descriptors
Liaison with part-time lecturers
Arrange visits visiting lecturers.
To support course feedback
To support maintain and records of course handbooks and student handbooks.
Contribute to team events like parent meetings and graduations.
Work with Academic Management on reports as requested by Vietnamese authorities and partner institutions.
Other tasks assigned by Academic Management.
2. Admissions Support
Process and classify applications based on entry requirements of UK universities.
+ Screen all applications carefully, confirm suitability of applications within deadlines.
+ Monitor students’ data and application’s process on the system
+ Audit students’ profiles
Enrol students to the programme and manage students’ information on the system.
Organise the Academic scholarship programme properly (one per year): criteria selections, application, selections process, etc.
Work together with team to organise BUV events: Orientation Day, Scholarship Award Ceremony, Graduation Day, other events for students.
Works closely with academic units in the process of reviewing and implementing University policies. Notify any identification of risk and where appropriate, draft recommendations to ensure risks are mitigated and the university is following local laws as well as agreement/contract with partners.
Draft materials, support and deliver training and other forms of capacity building to ensure that students, members of the faculty and academic department understand their compliance responsibilities and the policies, procedures that are relevant to their work.
Draft standard templates, letters, forms and other correspondences with students, parents, and external contacts for academic service units to ensure the consistency and professionalism of the university regulations.
Prepare exam schedule, exam papers, answer booklets, room booking.
Prepare logistics for exam days and follow the assessment policies.
Keep track accurately on all steps of assessment/exam process of BUV, SU and UOL’s programmes from the beginning of the semester till the exam result released.
Prepare all paper works for exam board following process.
Keep up to date with developments in University Student Record systems, and assimilate, quickly and effectively, information about relevant new software releases in order to facilitate their use in University.
Organise procedures for the handling and filing of incoming source data documents.
Maintain and develop data verification procedures and ensure that rigorous checking processes are in place for learner records.
Process requests for transcripts, student grade records, and other information in accordance with privacy laws and university policies
Yêu Cầu Công Việc
Holder of bachelor’s degree preferably in Business or Foreigner Languages
At least one year experience in the same position in a university or similar institutions environment is an advantage.
Excellent written and verbal communication skills, both in English and Vietnamese
Excellent computer skills – MS office applications (Word, Excel, PowerPoint, Outlook, Database)
Careful, eyes for details
Good team player