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Bạn Nên Có Kỹ Năng
Bạn Sẽ Làm Gì
Major responsibilities include:
• Feedback promptly to customer inquiries in English in professional manner (Phone, email)
• Speaking on the phone (In bound & Out bound calls)
• Following-up customer inquires
• Finding the answers/solutions to customer queries/issues
• Handle and resolve customer complaints if any.
• Managing customer information; maintaining customer records by updating account information.
• Communicate and coordinate with internal, external departments
• Effectively managing large amounts of incoming calls/emails
• Good salary package offered to the successful candidates.
• Multicultural and friendly working environment
• 13th month salary
• Attractive bonus
Chuyên Môn Của Bạn
• EXCELLENT ENGLISH (speaking, listening, writing equivalent to IELTS > 6.5 or TOIEC > 800). Prefer candidates graduated from oversea.
• INTERMEDIATE FRENCH (speaking, listening, writing)
• Having ability to work under high pressure and ability to generate ideas.
• Being a strong team player with Can-do attitude and Adaptability mindset.
• Proficient in Word, Excel, Power Point, Outlook and Internet.
• 0-2 years experience in Customer Service, Hospitality is preferable or fresh graduated is still acceptable.
• BA degree in Office Administration, Foreign language, Hospitality or related fields.
*** Can work 11:00 AM - 7:00 PM, at District 2, HCM
Về Công Ty Chúng Tôi
Tên người liên hệ: Ms. Yen
Qui mô công ty: 25-99
The company is an international leader in the marketing research and data management industry. To cope with our fast growth business development, we are inviting dynamic & high caliber candidates to join our energetic team working in an international environment in HCMC.
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Học phí toàn khóa học chỉ có 105 Triệu.
Học ngoài giờ hành chính và cuối tuần.