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[$400 - $450] Customer Service Representative ( Fluent English and Intermediate French)

Marketing Research And Data Management Company Ho Chi Minh City

Nơi làm việc: Hồ Chí Minh


861 lượt xem
Đăng tuyển 17 ngày trước

các phúc lợi dành cho bạn

13th month salary
Monthly Incentive Bonus
English Speaking Environment

Bạn Nên Có Kỹ Năng

Intermediate French
Excellent English
Customer Service

Bạn Sẽ Làm Gì

Customer Service Representative is an interesting and challenging opportunity for those who are finding happiness to add values to others. This position opens for fresh graduated candidates who dedicated in customer service function, had proven ability to deal with problem in a calming manner, possess positive service mindset with a clever communication.

Major responsibilities include:

• Feedback promptly to customer inquiries in English in professional manner (Phone, email)
• Speaking on the phone (In bound & Out bound calls)
• Following-up customer inquires
• Finding the answers/solutions to customer queries/issues
• Handle and resolve customer complaints if any.
• Managing customer information; maintaining customer records by updating account information.
• Communicate and coordinate with internal, external departments
• Effectively managing large amounts of incoming calls/emails

Benefits

• Good salary package offered to the successful candidates.
• Multicultural and friendly working environment
• 13th month salary
• Attractive bonus

Chuyên Môn Của Bạn

• Having great customer service mindset is a must.
• EXCELLENT ENGLISH (speaking, listening, writing equivalent to IELTS > 6.5 or TOIEC > 800). Prefer candidates graduated from oversea.
• INTERMEDIATE FRENCH (speaking, listening, writing)
• Having ability to work under high pressure and ability to generate ideas.
• Being a strong team player with Can-do attitude and Adaptability mindset.
• Proficient in Word, Excel, Power Point, Outlook and Internet.

Experience Required:

• 0-2 years experience in Customer Service, Hospitality is preferable or fresh graduated is still acceptable.
• BA degree in Office Administration, Foreign language, Hospitality or related fields.

*** Can work 11:00 AM - 7:00 PM, at District 2, HCM

Về Công Ty Chúng Tôi

Marketing Research And Data Management Company Ho Chi Minh City

Tên người liên hệ: Ms. Yen
Qui mô công ty: 25-99

The company is an international leader in the marketing research and data management industry. To cope with our fast growth business development, we are inviting dynamic & high caliber candidates to join our energetic team working in an international environment in HCMC.

Việc làm khác từ Công ty này

Công việc tương tự

Tuyển Sinh Thạc Sỹ Marketing & Dự Báo (Học Tại Hà Nội)

Tuyển Sinh Thạc Sỹ Marketing & Dự Báo (Học Tại Hà Nội)

Không phải thi đầu vào, chỉ xét duyệt hồ sơ và phỏng vấn.

Học phí toàn khóa học chỉ có 105 Triệu.

Học ngoài giờ hành chính và cuối tuần.