Account Management Officer (Oversea Job Opportunity)

Đăng nhập để xem mức lương 232 lượt xem - Hết hạn trong 18 ngày

Các Phúc Lợi Dành Cho Bạn

Air-ticket and living allowance
Medical and Life Insurance
Leave entitlements

Mô Tả Công Việc

Responsibilities:
 Manage and monitor customer’s account in ensuring that the transactions are processed efficiently, effectively, accurately and with utmost integrity.
 Handles customer’s (both internally and externally) inquiries via online chat system and emails in providing relevant resolution to issue and escalate where necessary.
 Support and coordinate other department’s initiative and projects in relation to customer’s account management.
 Ensure all orders are processed in compliance with business rules, policies, procedures and regulations.
 Communicate and maintain consistent, accurate, relevant information and functions on website.
 Correspond and coordinate with vendors and IT for system related issues and resolution.
 Validate and test compatibility of new offerings and system changes in relations to operation performances, transaction status, operational workflow etc.
 Assist in market research in understanding customer’s expectation and competitor’s offerings to set service quality standard and for management’s decision.
 Analyze historical transactions performance for process review and improvement.
 Assist supervisor in investigation and facts finding for fraudulent/suspicious incidents.
 Provide daily and monthly transnational reconciliation reports to finance.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Requirements:
 College/Bachelor Degree in any field.
 Fresh graduates/Entry level applicants are encouraged to apply.
 Proficient in written & spoken Vietnamese and English. Chinese communication is a plus.
 Proficient in Microsoft applications.
 Work location is in Makati City, Manila, Philippines.
 Willing to work in a multi-cultural environment.
 Full-Time positions available
 Shifting schedule
Xem toàn bộ Yêu Cầu Công Việc

Avantice Corporation Service Company is one of be the best regional Business Process Outsourcing (BPO) service provider by offering exceptionally strategic, efficient, and secure horizontal BPO services to off-shore and near-shore ecommerce companies.

We are an energetic, innovative and customer-driven organization base in the heart of Makati City, Philippines.

We are dedicated to develop our workforce and to provide the team with a challenging, high-performance yet caring and pleasant working environment.

Xem toàn bộ thông tin công ty
19th Floor, PBCOM Tower, 6795 Ayala Avenue, Cor V.A. Rufino Street, Makati City 1226, Philippines
100-499 nhân viên
Human Resources Department
[KHÓA HỌC THẠC SĨ] LUẬT DÂN SỰ - UEL & ĐH PARIS II PANTHÉON - ASSAS

[KHÓA HỌC THẠC SĨ] LUẬT DÂN SỰ - UEL & ĐH PARIS II PANTHÉON - ASSAS

Bằng tốt nghiệp do ĐH Paris 2 Panthéon-Assas có giá trị toàn cầu

Đào tạo theo phương pháp chú trọng thực hành ứng dụng;

Cơ hội tham gia các hội thảo chuyên đề cùng các giáo sư, chuyên gia luật quốc tế; Mở rộng quan hệ trong mạng lưới alumni quốc tế