Account Manager (Packaging/Labeling)

Key Responsibilities:

• Develop and expand new customer relationships in the semi-bulk industrial packaging (FIBCs) sector.

• Identify sales prospects, present products or services to potential clients, and foster strong relationships with new contacts.

• Ensure high-quality service delivery and information accuracy from self and others, influencing related work teams with interdependent activities.

Duties and Tasks:

• Meet agreed sales and growth objectives, including volume, revenue, and margin targets, by building relationships with clients in industries such as chemicals, plastics, mining, food, and pharma.

• Develop and execute a winning sales strategy to convert leads into long-term customers.

• Gather market and competitor insights within the assigned area and provide regular feedback to management on product and service enhancements.

• Generate and nurture new leads, conduct regular visits to potential customers as per the strategic plan.

• Understand customer needs and provide tailored solutions, including quotations and contracts.

• Regularly visit existing clients to maintain and increase business share.

• Coordinate with the plant and relevant departments (customer service, planning, quality) to ensure on-time product delivery with consistent quality.

• Manage weekly accounts receivable and stock levels.

Qualifications:

• University degree.

• Over 5 years of experience in sales, with packaging industry experience being an advantage.

• Fluent in English.

• A strong desire to understand customer needs and a technical interest in the company's products.

• Excellent communication skills, both written and verbal, across all levels.

• Ability to manage multiple tasks, prioritize effectively, and follow up diligently.

• Detail-oriented, proactive, and able to take ownership of tasks with a strong sense of urgency.