Account Manager

Responsibilities

• Serve as the lead point of contact for all customer account management matters

• Actively seeking new clients and partners in various countries (US, EU, AU, KR), through multiple channels

• Building strong client relationships to maintain old business and acquire new customers

• Resolving complaints and keeping track of all processes that pertain to the client's desires

• Maintain accurate client records, keeping track of any contract updates and renewals

• Develop a thorough understanding of company service offerings to better upsell and cross-sell to clients

Skills & Qualifications:

•​ Bachelor's degree in Business, Marketing, Commerce, Information Technology,

Software Programming or related field.

•​ Strong written and verbal communication, negotiation, and interpersonal skills.

•​ Logical mind-set

•​ Ability to multitask, prioritize workload, and meet deadlines in a fast-paced

environment.

•​ Previous experience in sales, customer service, or account management is a plus

•​ A passion for technology and a willingness to learn about software technologies,

NSC Software Company's products and services with can-do attitude

Must-have requirements:

•​ Being fluent in English/German/Korean, at least 6.5 IELTS/ B2 German/ TOPIK 4-5 Speaking or equivalent.

•​ Hard-working Attitude

•​ Being flexible in working hours

Nice to have:

•​ Relevant experience in sales/account management/business development is a plus.