Account Representative

Account Representative - (operations role)

(Hồ Chí Minh)

Working location:

14th floor, Lim 2 building, 62A Cach Mang Thang Tam st, Vo Thi Sau ward, District 3, Hochiminh City, Vietnam.

Working time: From Mon to Fri (8:30 – 17:30 - lunch break: 12:00 – 13:30)

Onboard: ASAP

Line report: Operation Manager

1/ Job Overview

- In charge of the consolidation service and booking agent

- Control booking and space for the customer

2/Job Description

Responsibilities and Duties.

1. Follow SOP to work with carriers for space and equipment. Keep customers updated if they have issues about space/routing.

2. Guide the shipper to place a booking and verify details with the system.

3. Follow the SOP for PO management, then communicate with the shipper/customer for approval.

4. Update schedule and Booking Advice to the customer.

5. Release booking to shipper, set deadline for SI submission, and communicate with shipper if they have any issues about the equipment./pick up

6. Make a Container Loading Plan for the Consolidation shipment.

7. Monitor the delivery schedule and communicate with the warehouse for cargo receiving status.

8. Coordinate with the document section to complete the data /job

9. File AMS/ACI and ISF for customers.

10. Follow up on the connection vessel, then update to customer/shipper timeliness.

11. Send the space status/forecast report to the customer.

12. Check and confirm statements monthly from the service provided.

Job Requirement

* Qualifications

1. More than 2 years of related working experience in Export/Consolidation Operation

2. Excel, Word proficiency, and Cargo Wise experience are preferred.

3. A minimum Bachelor's Degree in Business Administration/Logistic/ Import-Export is preferable.

4. Details oriented

5. Can-do and willing-to-do attitude.

6. Willing to do it at weekends (occasionally)

7. Good at English

8. Working time: From Monday to Friday

9. Attractive Salary negotiation.

*Benefit

- 13th-month salary

- Health insurance and Social insurance

- AON insurance

- Professional, dynamic working environment

- Friendly and open working environment

- Training opportunity