Account Supervisor - Retail Brands (Chinese Speaking)

ABOUT THE ROLE

Reporting to Sales Manager, the incumbent is responsible for increasing the company’s revenues by achieving sales objectives within the assigned Retail Brand accounts through their local buying/liaison offices in Vietnam.

JOB RESPONSIBILITIES

- To be the interface between the company and Brand local buying offices.

- To achieve sales targets and develop business by implementing effective sales pipeline management, providing necessary support to gain and maintain customer satisfaction.

- To be a key contact locally in any projects and deployment related to your allocated Brands.

- Build and leverage partnership with Buying Offices to develop new business opportunities via new product development, and improve our supply chain efficiency (demand and forecast visibility)

- Develop and maintain strong collaboration with our Hong Kong , Europe and US commercial teams for strategy alignment , market insights and sourcing trends.

- Ensure customer satisfaction by handling well routine work, KPIs requirements and problem solving.

- Collaborate closely with internal teams from Vietnam and overseas regions to ensure smooth program execution and deployment.

• Bachelor’s Degree preferred.

• 5-7+ year’s applicable sales or related experience.

• Strong command in bilingual Chinese and English is a Must requirement

• Demonstrated successful experience in a sales position that involved negotiating complex transactions with upper-level management positions or similar experience.

• Skilled in developing sales penetration and growth strategies at targeted accounts.

• Proficient in assessing customer needs.

• Proven negotiation skills/experience.

• Excellent financial skills and business acumen.

• Skilled in conducting territory analysis and planning.

• Able to work independently with little supervision.

• Broad-based understanding of how to manage territory business.

• Skilled in communicating effectively with all levels of management on complex business issues.

• Skilled in preparing professional written proposals.

• Mathematical skills: Skilled in calculating figures and amounts such as discounts, invoice totals, percentages, bonuses, etc.

• Thorough understanding of product and technical information.

• Excellent customer service skills.

• Excellent oral, written and presentation skills.

• Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.

• Excellent ability to work as part of a team.