Account Supervisor/Account Manager (Chinese and English speaking)

ABOUT YOUR ROLE (Mô tả chung về công việc):

Reporting to Sales Manager, the incumbent is responsible for increasing the company’s revenues by achieving sales objectives within the assigned territory and/or account.

YOUR RESPONSIBILITIES WILL INCLUDE (Các trách nhiệm đảm đương):

• Execute selling activities in relation to specific RBIS (Retail Brands & Information Solutions) Master Customer programs within a geographic territory

• Execute selling activities for entire IBMS product portfolio towards assigned major customer accounts (factories, vendors, agents)

• Communicate market intelligence and competitor movements to the Company

• Identify and generate sales prospects and be accountable for developing relationships with these prospects

• Complete customer call reports, account plans and sales reports in a timely and accurate manner

• Maintain accurate and up-to-date records of all actual and attempted customer interactions

• Work as a team to identify issues, propose solutions and take part in projects to contribute to operation and sales efficiency

• Build and maintain relationships with target factories, vendors, agents and buying offices of Master Customers.

• Bachelor’s degree.

• 4 - 5 years successful sales or related experience.

• Demonstrated successful experience in a position of similar responsibilities.

• Proficient in assessing customer needs.

• Strong negotiation skills/experience.

• Strong communication skill in both Chinese and English

• Strong financial skills and business acumen.

• Skilled in conducting territory analysis and planning.

• Strong ability to work independently with little supervision.

• Broad-based understanding of how to manage territory business.

• Skilled in communicating effectively with all levels of management on complex business issues.

• Skilled in preparing professional written proposals.

• Skilled in calculating figures and amounts such as discounts, invoice totals, percentages, bonuses, etc.

• Strong understanding of product and technical information.

• Excellent customer service skills.

• Excellent oral, written and presentation skills.

• Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.

• Strong ability to work as part of a team.