Admin Lead

Job Summary

As the Admin Lead, you will oversee all administrative operations to ensure a smooth, efficient, and professional office. You’ll coordinate day-to-day activities, lead a small admin team, and build the systems and processes that support company growth. You work closely with Operations and Finance but remain the owner of documents, approvals routing, and records.

Main Responsibilities

Office Operations

• Supervise daily administrative tasks and ensure smooth office operations.

• Manage office assets, supplies, and vendor relationships; oversee contracts and service providers (cleaning, maintenance, security).

• Maintain a clean, organized, and safe working environment.

Internal Support & Coordination

• Support internal departments with scheduling, logistics, and documentation.

• Coordinate company events, meetings, and travel arrangements; prepare agendas and minutes.

• Prepare letters, basic reports, and internal communications; maintain contract and asset registers.

Compliance & Policy Management

• Maintain accurate records, contracts, and document version control with clear checklists.

• Own export/KYC/AML folders and partner questionnaires (e.g., customer/supplier onboarding, LPPM/client forms).

• Ensure documents are complete, signed, and archived; track renewals/expiries and chase missing items.

Leadership & Improvement

• Lead, train, and support the admin team; enforce templates and standards.

• Continuously improve office systems and workflows for speed and accuracy.

• Act as the main contact for office-related issues and improvements; uphold confidentiality.

• 3–5 years in administration with team-lead experience (fast-growing/SME environment preferred).

• Excellent organization, multitasking, and problem-solving skills; strong attention to detail and confidentiality.

• Strong communication skills in English and Vietnamese.

• Proficiency with Microsoft Office / Google Workspace (especially spreadsheets).