Admin Staff - Facility Operation Team

Job Title: Admin Staff – Facility Operation Team

Working Schedule: 5 days/week (rotation – may include weekends or holidays)

Reports to: Facility Operation Manager

Job Purpose:

Support the Facility Operation Team with both office work and on-site tasks to make sure everything runs smoothly.

Main Responsibilities:

1. Admin Tasks

- Help translate documents like manuals, contracts, and reports between English and Vietnamese.

- Summarize daily and weekly reports from vendors (such as cleaning or security companies).

- Receive and keep records of customers’ lost and found items.

- Look for suppliers and get price quotes for small purchases.

- Check payment documents (contracts, invoices, receipts, etc.) and follow company procedures to process payments.

2. Operation Tasks

- Help check and follow up on-site services: security, cleaning, maintenance, parking, and waste disposal.

- Manage cleaning and facility items: make orders, receive goods, check daily use reports, and keep records.

- Handle requests for parking, access cards, speed gate/elevator access, CCTV reviews, and support other departments.

- Receive customer feedback and complaints about facility services, and support improvements and staff training.

- University degree or higher in a related field (such as Business, Administration, Facility Management, or similar).

- At least 1 year of experience in administrative or facility operation work.

- Good English skills for reading, writing, and translating documents.

- Organized, careful, and able to manage multiple tasks.

- Able to use Microsoft Office (Excel, Word, PowerPoint).

- Friendly, responsible, and willing to learn.