Admission and Visa Officer

• Initiate, manage and/or contribute to admission application, reviews and process improvement activities.

• Formulate and execute customer centric high-performance work culture in order to attain high level of stakeholder engagement.

• Ensure effective database management by self and sub-ordinate(s).

• Liaise with partner institutions to resolve the complex issues.

• Safeguard the integrity of client’s data and office database.

• Provide comprehensive information and guidance to students regarding study programs, universities, course options, entry requirements, and available scholarships.

• Assist students in preparing and submitting admission applications to universities, ensuring all necessary documents are included.

• Stay up-to-date with the latest changes in visa regulations and requirements for different countries.

• Guide students through the visa application process, helping them compile necessary documentation and preparing them for visa interviews.

• Maintain accurate records of student interactions and application statuses in our database.

• Collaborate closely with partner institutions, embassy officials, and other stakeholders to facilitate smooth processes.

• Conduct thorough research on study destinations, program offerings, and potential career pathways to provide well-informed advice to students.

• Stay informed about the latest trends and developments in international education and adjust advisory strategies accordingly.

• Participate in team meetings, training sessions, and professional development activities to enhance your expertise.

• Others tasks as assigned by managers.

Qualifications and Skills:

• A bachelor’s degree.

• Proven experience in student admissions, visa processing, or related roles within the education or immigration sector.

• In-depth knowledge of admission processes and visa requirements for various study destinations (e.g., USA, Canada, UK, Australia, etc.).

• Excellent communication skills in English (both written and verbal).

• Strong interpersonal skills and a genuine desire to help students achieve their academic and career goals.

• Attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously.

• Familiarity with relevant software and tools used in education and immigration services.

• Ability to work effectively both independently and as part of a team.