Admission And Visa Officer

Job Description

We are seeking a motivated and detail-oriented Admission and Visa Officer to join our team at our Ho Chi Minh City, District 1 office. This role is essential in supporting our growing team and ensuring the smooth operation of our admission and visa functions.

Key Responsibilities

1. Admission Application Management:

• Initiate, manage, and contribute to admission application processes, reviews, and improvements.

• Ensure all student admission applications are prepared, submitted, and processed in a timely and accurate manner.

• Provide students with comprehensive information and guidance regarding study programs, universities, course options, entry requirements, and scholarship opportunities.

2. Process Improvement & Stakeholder Engagement:

• Formulate and execute a customer-centric, high-performance work culture aimed at achieving high levels of stakeholder engagement.

• Collaborate closely with team members, students, and external partners to ensure optimal outcomes.

3. Database Management:

• Maintain and safeguard the integrity of the office’s database and client records, ensuring accurate and efficient data entry and management by self and subordinate(s).

• Ensure effective tracking of student interactions, application statuses, and visa documentation within the system.

4. Liaison with Partner Institutions:

• Act as the primary contact for partner institutions, resolving complex admission-related issues.

• Foster and maintain strong relationships with educational institutions and embassies to ensure seamless collaboration and problem resolution.

5. Visa Guidance & Support:

• Stay informed on the latest visa regulations and requirements for various countries (e.g., USA, UK, Canada, Australia, etc.).

• Guide students through the visa application process, ensuring they compile necessary documentation and are prepared for visa interviews.

• Monitor visa application progress and ensure timely resolution of any issues that arise during the process.

• Stay updated on international education trends, regulatory changes, and market developments, adjusting advisory strategies as needed.

6. Professional Development & Team Collaboration:

• Participate in team meetings, training sessions, and professional development activities to enhance expertise and stay current with industry trends.

7. Other ad-hoc tasks requested by management team.

• Bachelor’s degree in English Linguistics, Business Administration, or a related field.

• Minimum of 2 years of experience in admission and visa processing for Australia/Canada/USA etc.

• Strong organizational skills, prioritizing tasks and meeting tight deadlines.

• Excellent written and verbal communication skills.

• Ability to work independently and under pressure.