Admission Manager

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

Performance Bonus
14 days annual leave
Discounted English courses for employee and family

Mô Tả Công Việc

1. Individual & Team: consult new/current customers of the education plan
- Understand customers’ needs and financial capabilities
- Understand ILO’s products & offerings
- Know your customers
- Follow up & support to ensure our commitment
2. Individual & Team: Arrange new students into new classes/current classes
- Find the most suitable classes that match students’ requirements
- Convince students to put them into those suitable classes
- Follow up with the Academic team to ensure full support for customers
3. Individual & Team: Maintain high quality customer sales & care service
- Work closely with AO to ensure customers’ satisfaction during the time they are with ILO Academy
- Handle customers’ queries/problems/issues promptly and effectively
- Follow up to ensure the personalized education plan is implemented properly by both ILO and customers
4. Team: Team development & engagement
- Follow up and have regular 1-1 meetings with each AO.
- Conduct mentoring/coaching sessions for underperformance/potential AO.
- Propose appropriate training courses for AO team.
- Conduct regular engagement & performance enhancement activities for AO team.
- Monitor all the Customers’ Satisfaction Surveys at their centres to ensure the customer experience is up to our expectation
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

● Bachelor or above degree.
● 3+ years of proven experience, knowledge and high interest as a Client
● Experience in sales and customer service is preferred.
● Relationship-oriented leader.
● Mentoring & Coaching skills.
● Teamwork and leadership skills.
● Problem-solving skills & attitude.
● Excellent communication skills.
● Fluent in English
● Aptitude for fostering positive relationships with current customers and new customers.
● Customer-oriented mindset.

Địa Điểm Làm Việc

24 Thoại Ngọc Hầu, Hoà Thạnh, Tân Phú, Thành phố Hồ Chí Minh, Việt Nam
Xem toàn bộ hồ sơ công ty

ILA Vietnam is a foreign owned education and training company. We offer a broad range of educational programmes and services, including:
- English language programmes
- University pathway programmes
- Corporate training
- Teacher training
- Overseas study consultancy and placement services
Our centres are located in Ho Chi Minh City, Hanoi, Danang, Bien Hoa, Binh Duong and Vung Tau.

Xem toàn bộ thông tin công ty
The Crest Residence, 15 Tran Bach Dang, Thu Thiem ward, Thu Duc city
1.000-4.999 nhân viên
Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

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