Admissions Executive (Chuyên Viên Tuyển Sinh)

Overview

The position oversees all communication & customer service-related functions within Admission at the School. These may include communicating with parents, administering appointments, following up on visits & student enrolment and record keeping as well as administering essential student/parents' requirements.

Duties & Responsibilities

• Handles pre & post experience for visits & tours

• Online Enquiries (info box) Administration

• Visitors / Appointments Administration

• Student Registration

• Student Records Update

• Student ID Cards Administration

• Parents ID Cards Administration

• Parents Login ID administration

• Complete administrative matters, database and star portal updates related to the admission function within the department

• Assists in all aspects of guided school tours

• Ensures that the team is advised of any urgent or pressing matters.

• Performs other duties that may be directed or requested by the Manager

• Able to temporarily cover duties of other team members during term breaks & transitions

• Is fully conversant with al health and safety, fire and emergency procedures.

• Maintains a high standard of personal hygiene, dress, uniform, and body language.

• Is polite and professional in any situation where the image or reputation of the school is represented.

• Attends meetings and training as required by direct manager.

• Ensures that all activities are carried out honestly, ethically and within the parameters of local law.

• Other tasks assigned by Line Manager.

Education and/or Experience

• University degree or equivalent education

• Experience in administration or sales is an advantage

• Background in education or hospitality related industry is preferred

Skills, Capabilities & Traits

• Fluent in Vietnamese/Japanese/Korean & English (written and spoken)

• School background and admissions experience.

• Strong sense of responsibility and self-initiatives

• Familiar with Microsoft Office (Word, Excel and PowerPoint)

• Customer oriented personality

• Excellent communicator