[Aeon Long Biên] Trưởng Bộ Phận Thu Ngân

[Aeon Long Biên] Trưởng Bộ Phận Thu Ngân

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What We Can Offer

Lương Tháng 13, Thưởng KPIs
Premium Healthcare
Đào tạo theo công việc, Cơ hội tham gia đào tạo tại nước ngoài

Job Description

Key Responsibilities:

1. Customer Services
- Provide customer service by greeting and assisting customers.
- Get information, answer customers' questions, and provide information on store, promotion and its merchandise to customers.
- Resolve customers and staffs complaints, conflicts or concerns related to cashiering procedures & activities.
- Follow Company's Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Cashiering activities
- Safeguard and control all forms of money such as: cash, gift vouchers, coupons & stamps in accordance with company policies.
- Ensure all Point of Sale (POS) machines, tools and equipment are well maintained and in good working condition.
- Be aware of and effectively communicate the following to Cashier staff in daily briefing session:
• current sales promotions
• any update in cashiering procedures, store security practices
- Investigate and correct errors made at the cash registers in a timely manner.
- Assist Chief Cashier (if necessary) in coordinating with Merchandising Dept. and other Store Operation Departments to ensure that merchandises are correctly priced and displayed in adequate quantity and good quality.
- Identify cashier's performance issues (if any); develop plans to enhance overall cashier performance and work towards the plan.

3. 5S
Overall supervise on house-keeping duties to ensure cleanliness and tidiness at Cashier Counters.

4. Manpower Management
- Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
- Ensure efficient leadership to direct the Line/Department towards Company's business strategies.
- Monitor subordinates' attendance and attire.
- Approve duty roster, shift plan raised by subordinates.
- Be responsible for subordinates' performance.
- Take part in recruitment & selection activities for Line/Department's staffing.
- Motivate, train & develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit
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Job Requirements

* Qualifications & Experience:
- University graduate.
- At least 5 years of experience, including 2 years experience as Cashier Manager or 3 years of experience as Chief Cashier in Supermarkets/Shopping centers.

* Knowledge, Skills & Behaviors:
- Fluency in Vietnamese and English languages (both written and oral).
- Computer literacy: Word, Excel, Power Point.
- Strong counting and calculation skills are required.
- Customer service skills: Customer service minded.
- Team work skill: Actively promote team work.
- Leadership: Acting leadership by example.
- Persuasion: Ability to persuade others in specific situations.
- Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.
- Good planning skill, especially regarding to manpower.

* Other requirements:
- Be able to work at shift & on Public holidays.
- Have ability to relocate to other Stores as per Company's assignment is a plus.

Job Locations

27 Đường Cổ Linh, Làng Trạm, phường Long Biên, Long Biên, Hà Nội, Việt Nam

Aeon Vietnam Co., Ltd. belongs to Aeon Group – a leading retailer of Japan and Asia. At Aeon, Customer-focus is our central business philosophy. We desire to bring the best things to our customers, work for peace, respect human beings and contribute for community. To achieve the above goals, Aeon is trying our best to exploring and developing in over 12 countries, focusing on East Asia.

With long-term investment plan in Vietnam, Our first shopping center at Celadon will be opened at the beginning of 2014 and continue opening other 20 shopping centers till 2020.

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30 Bờ Bao Tân Thắng, Phường Sơn Kỳ, Quận Tân Phú, HCM
1,000-4,999 staffs


360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

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