Agency Training Design and Development Senior Supervisor

1. Designing & developing training solutions (40%)

• Approach, collect and analyze learning needs to propose the suitable training solutions.

• Align plan with required resources to design and develop training solutions.

• Design and develop completed training solutions.

• Collaborate with Digital Learning Team to adjust and develop training materials

• Revamp, adjust, update traing contents that ensure up-to-date information, enhance consistent learning experience, meet the requirements and accuracy.

• Work with, follow up and monitor vendors to design and develop learning solutions.

• Collaborate with Training Operation Team to have suitable operating activities to launch training solutions.

2. Train-The-Trainer (TTT) & Certify (30%)

• TTT (train the trainer) & certify Trainers to make sure all training programs to be delivered in the right ways and in quality.

3. Post-design follow up (20%)

• Follow up quality of training solution in actual implementations and have suitable proposal to enhance

• Manage, ensure quality and consistency of training publications.

4. Other responsibility (10%)

• Perform other projects and/or tasks assigned by Line Manager / Head of Department

• Bachelor’s degree and above, Finance and Insurance is preferable.

• At least 3 years in Life Insurance Training & Development.

• Minimum 2 year of experience in learning and development and/or distribution training that involves need analysis and learning content design.

• Solid knowledge of learning theories and instructional design models

• Lesson and curriculum planning skills

• Ability to adapt different learning delivery methods, such as facilitation, coaching, feedback, etc.

• Be familiar with writing effective copy, instructional text, audio / video scripts, storyboard, etc.

• Good problem-solving skill

• Proactivle study, explore new trends and knowledge

• Good grammar and spelling, self-starter, quality focused and attention to details

• Good written and verbal communication skills

• Ability to plan, organize and report on work to meet commitments independently

• Ability to work in a matrixed team and drive engagement with other team members

• Ability to build rapport with stakeholders with effective negotiation

• Business acumen