Application Engineer

• Responsible for providing pre-sales application consultancy to the sales team, with a focus on Electric Automation.

• Takes commercial considerations fully into account when proposing solutions.

• Proactively drives Automation business expansion by uncovering potential and actively identifying opportunities.

• Assists customers in selecting and acquiring Electric Automation products suitable for their applications.

• Responsible for pre-sales design of solutions and conceptual ideas for custom solutions prior to handover to engineering team.

• Accountable for end2end process from early solution concept until initial installation at customer site.

RESPONSIBILITY

1. Impact on Business

• Provides technical expertise/consultancy within the sales process and guides to a system concept solution for Electric Automation and other technologies/product lines, according to the local market needs.

• Defines the electrical and mechanical design of a solution, derived from the requirement specification defined together with the customer, with focus on standard products.

• Provides feasible application solution proposals, based on deep technical product knowledge.

• Performs feasibility studies by means of sample setups, simulations or calculations

• Provides remote and onsite advisory during after-sales commissioning activities

• Supports Sales Engineer in defining the right price and conditions for a solution based on the value add

• Performs any ad hoc tasks been assigned by Line Manager from time to time

2. Innovation and Change

• Assists in training initiatives to train the Sales Engineers in relevant engineering tools and newly launched EA products.

• Drives further growth in Electric Automation and proactively looks for new opportunities.

• Utilizes Festo Experience Center network to win new opportunities and increase customer loyalty

3. Communication with internal and/or external Customers, Suppliers as well as Third Parties

• Holds end2end accountability for supported opportunities from identification phase until installation.

• Presents proposed solutions to the customers.

• Shares experience and know-how within the Application Engineering team and other internal parties.

• Supports colleagues and customers in other countries through its application expertise virtually or on-site.

• Ensures close collaboration with other teams.

• Bachelor’s degree in Mechatronic, Electrical Engineering.

• Minimum 4 years with industrial automation or relevant business.

• Good in spoken and written English & Chinese

• Strong performance and problem-solving orientation.

• Openness and Flexibility.

• Customer orientated and analytically strong.

• Ability to work under pressure.

• Pro-Active attitude.

• Able to work independently and in a team.

• Highly organized, even in a scale-up environment.

• Result-driven and self-motivated.

• Entrepreneurial spirit.

• Strong negotiation and communication skills.

• Experience in direct handling of customers, ideal in a virtual/digital environment.