Application Support (CAD Engineer)| NET Salary Up To 1,000$ | Attractive Benefits

Application Support (CAD Engineer)| NET Salary Up To 1,000$ | Attractive Benefits

Địa Điểm Làm Việc: Hải Phòng
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Các Phúc Lợi Dành Cho Bạn

13th month salary & holiday bonus
Local and International training course
Summer trip

Mô Tả Công Việc

ATTRACTIVE BENEFITS: CHECK FOR MORE DETAILS IN "COMPANY INFO" SECTION

JOB OBJECTIVE

Management of business applications, provision of the required functionality of applications, provision of inter-faces between the various applications and provision of assistance to end users, in such a way that the applications comply with the requirements/wishes of users and the applications are consistently available. Development of applica-tions including the updating of the functionality and/or modification of existing applications.

EXPECTED RESULTS / FUNCTIONAL ACTIVITIES
1. Determine Business needs
(*) Core Activities
Responsibility for the development of applications in such a way that these are linked to the wishes of users.
- Inventory of user wishes and assessment of the extent to which existing applications link to us-ers' requirements/wishes.
- Discussion of user wishes and the efficiency drive which can be carried out in operating methods with key users and stakeholders and drafting of functional specifications accordingly.
- Drafting of technical specifications based on functional specifications, submission to the Team Leader and if necessary, communicating with external parties.
- (Coordination of) liaising with the supplier as to whether the required amendment is technically possible in the system, or the desired functional-ity is available.
- Instructing supplier to generate new versions of applications. Testing (or arranging testing) of new versions of/amendments to applications, drafting a test report and liaising with the user and supplier regarding the results.

(*) Result criteria
• Degree to which is required information or business needs.
• Propose/recommend solutions to satisfy business needs.

2. Transfer to users
(*) Core Activities
Responsibility for the transfer to the user organiza-tion, considering the target group.
- Drafting of user instructions coordination and provision of user training to (new) employees, explanation of the new working method and instruction of users in terms of the use of new applications

(*) Result criteria
- Clearness and efficient
- Document and log the test cases and changes

3. Guidance and troubleshooting
(*) Core Activities
Management of applications and the resolution of faults (Incidents, Problems and Changes).
- Resolution of faults, if possible, in conjunction with a supplier/(external); escalation if necessary
- Supervision of the correct use of applications; maintenance of guidelines, documentation and procedures relating to the functional use of applications
- Control of access to use and the security of applications by the drafting of user definitions, the establishment of authorization levels and so on, establishing clarity etc.
- Measurement of the performance of an application, identifying discrepancies and reporting them to the ICT team coordinator
- Monitoring the correct functional operation of the applications responsibility for communication with users

(*) Result criteria
- Training new users or when new modules implemented.
- Trouble shooting commons issues

4. Assistance provid-ed and administra-tive duties under-taken
(*) Core activities
Carrying out of administrative duties.
- Global communication with and support for us-ers in the use of applications and undertaking troubleshooting.
- Recording and analyzing fault data and infor-mation
- Drafting and maintenance of interfaces
- Recording and reporting on the use of applica-tions
- Recording of problems and problem solutions in the help desk system
- Updating basic information in the system
- Drafting and updating manuals for users
- Drafting and updating technical descriptions for tests carried out and amendments made to appli-cations.
- Drafting and updating of department work in-structions and documentation

(*) Result criteria
- Documenting instructions

5. Enforcement rules
(*) Core activities
- Commit to business and employment regulations
- Clean and maintain orderly workplace
- Commit to HSEQ and safety regulations

(*) Result criteria
- Employment regulations commitments
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

COMPETENCE PROFILE
1. Understanding
- Having experience in 3DX, AutoCAD or similar applications
- Understanding in engineering BOM, part and drawings
- Current basic knowledge of ICT related to servers, networking.

2. Problem solving
- Able to work independently under pressure
- Identifies critical issues with ease.
- Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
- Pushes creative thinking beyond the boundaries of existing industry practices and cli-ent mindsets.

3. Communication skill
- Listens to others and accepts input from stakeholders (business analyst or business users)
- Clearly articulate ideas and thoughts verbally.
- Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional

4. Teamwork
- Proactively with multiple internal and external stakeholders
- Facilitates effective team interaction.
- Acknowledges and appreciates each team member's contributions
- Able to work with other topics which manager assign to

REQUIRED KNOWLEDGE AND EXPERIENCE

Educational level:

- Relevant education on Bachelor level on Information Technology (IT) or Engineering

Education/ Experience:
- Having experience in 3DX, Autodesk suites is an advantage.
- At least 2 years of experience in ICT (servers, networking…)
- Able to work independently and proactively with internal & external stakeholders
- Excellent oral and written communication skills in English.
- Basic Knowledge of implementation and configuration of enterprise systems such as CRM, or ERP
- Willing to work/learn with other topics which company requires to do
- Proficient with Microsoft O365 product suite

Địa Điểm Làm Việc

Thôn Lôi Động, Xã Hoàng Động, huyện Thủy Nguyên, thành phố Hải Phòng

Về Chúng Tôi

Damen Song Cam Shipyard Co., Ltd (DSCS) is a joint venture between Damen Workboats in the Netherlands (70%) and Song Cam Shipyard (30%), member of SBIC and based in Haiphong, Vietnam. At a 42 hectares site just outside Haiphong, Damen Song Cam is a strategic and preferred production location within the Damen Workboats to produce tug- and workboats up to 60 meters. At the moment the shipyard is a dedicated outfitting shipyard: up to 40 hulls are procured from our partner shipyards. DSCS is performing outfitting, commissioning and delivery to clients worldwide. The strategy to grow is successful. Growth in volume, expanding the product portfolio, expanding other maritime activities (services, supervision) within the group.
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Phúc Lợi Công Ty

Paid Leave

White-collar employee has 12 annual leave; 2 more days for staffs working 5 years; 2 more days for staffs working 10 years; every five years of working for 15 years on, employees get 2 more days off

Working Environment

European, modern, safe and professional working environment. Lots of opportunities to learn and develop yourself in the domestic and foreign environment

Health Care

Health insurance, social insurance, accident insurance 24/7, unemployment insurance and PIT are paid 100% by the company

Team Building and Company Trip

Company organizes various team building activities and company vacation for all employees

Bonus

Bonus for public holidays: Working for less than 1 year: 1.2 million / holiday. Working for more than 1 year: 2.4 million /holiday. Tet Bonus:1~2 month’s salary

Others

Free lunch at the canteen. Phone allowances and other allowances depending on specific job

Hình Ảnh Văn Phòng

Địa Điểm Công Ty

Thôn Lôi Động, Xã Hoàng Động, Huyện Thuỷ Nguyên, Thành phố Hải Phòng, Việt Nam

Quy Mô Công Ty

500-999
nhân viên

Liên Hệ

HR Department

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

Vững vàng sức khoẻ, vững tâm sự nghiệp