Assistant Collection Strategy Manager

Responsibilities:

- Monitor key Collection performance indicators including roll rates, collection efficiency and effectiveness.

- Present any findings / insights and actionable recommendations to management in a weekly regular meeting.

- Work closely with the collections team to ensure alignment between strategy and operations.

- Regularly evaluate and adjust collection strategies through data-driven decision-making and feedback loops.

- Work with the data science team to integrate advanced analytics into collection strategies.

- Continuously implement A/B testing for different collection strategies to determine which approaches are most effective and optimize recovery.

- Actively identify opportunities to improve Collection performance.

- Participate on new product/program launch and process change implementation.

Requirements:

- 5+ years of experience in collections, risk management, or a related analytics role

- Strong knowledge of data analysis and statistical tools (e.g., SQL, Python, R, SAS)

- Experience with collection management systems and decision engines, especially in Robot-based collection methods, and segmentation methodology for effective collection strategies

- Analytical and creative problem solver, with flexibility to accommodate business needs and high attention to details

- Ability to contribute consistently and positively in a fast-paced environment