Assistant Credit Card Planning Manager

General Information Job Title : Assistant Credit Card Planning Manager Division : Credit Card Department : Credit Card Planning Location : Ho Chi Minh City Report to : Head of Credit Card Planning No. of subordinates : 1 I. Job Summary The Job holder is in charge of Credit card system, dedicated focus on bringing feature to set up in credit card system, cooperate with internal business partners to refind requirements and defined enhancement for credit card product in card system. II. Key Roles & Responsibilities 1. Card products and services development (50%) − Transform new ideas to marketable products − Analyze and improve current product features and services − Coordinate with ICT and other departments for enhancing product & service and system − Coordinate with Mastercard, ICT and Card operations to ensure good compliance and standard regulations. − Collarboaring with related department for implement Card Payment with partners − Closely collaborate with UI/UX and customer experience to delivery card services and functions on Mobile application. − Act as project team leader to join the UAT for all new product initiatives/changes. Work with BA tean to ensure the product to meet all business requirements, include but not limit to digital onboarding platform, loan management system and card management system. 2. Manage product materials (20%) − Terms and Conditions − Card plate design − Card forms − Coordinate with Branding team and vendors for marketing materials (Welcome kit, Poster, Standee, Banner) 3. Manage Fee and Charge (20%) − Manage credit card fee and charge and implement pricing stratetegy for company’s credit card product and service − Research and analyse competitor pricing, and propose pricing to prove sales 4. Performance report (10%) − Credit Card daily performance report − Other ad-hoc report as assigned by Head of Department/Divison

III. Job Requirements 1. Qualification − University Degree majored in Economics/ Finance/ Banking. 2. Work Experience − Minimum 05-06 years working experience in relevant fields. 3. Knowledge − Consumer finance − Card products, Card operation − CMS, LOS, Mobile application 4. Skills − Customer service skill − Follow up with resolution of problems to ensure timely reponse − Able to interact with other departments, vendors − Team work − Problem solving skill − Microsoft office − Problem solving, analytical skills − Initiative/ creative − Presentation skill − Fluent in English (both written & verbal) This job description is reviewed on annually basis and subject to change upon business requirement.