Assistant Credit Card Planning Manager
Tối ưu lợi thế cạnh tranh trước khi ứng tuyển
Xem phân tích mức độ phù hợp và so sánh với ứng viên đã ứng tuyển
Hơn 90% người dùng hài lòng
Mô tả công việc
1. Card Operations and Operations Process (40%)
- Manage card operations activities by planning and scheduling activities and workload, coordinating with related departments to ensure that operations schedules are meet.
- Handle and manage Credit card daily activities including issuing, delivery, settlement and chargeback
- Interface with other department, customer services vendor to resolve customer service issues, follow up the resolution of problem to ensure timely response and customer service.
- Budget planning for card stock and delivery, monthly monitor payment to vendor/partners
- Participate in the review and recommend of change of card operations system and procedure,
2. Card Vendor Management (20%)
- Work closely with card embossing and delivery vendor and monitor daily card issuing and delivery activities to ensure card issue and delivery to customers
- Manage the service qualify and recommend for service improvement
- Compare services and propose necessity services to apply for credit card
3. Card Product Policy (30%)
- Establish and update Credit Card Policy,
- Work closely with Risk, Legal/Compliance division and other departments to ensure the product policy is complied with all Company standard and SBV’s regulations
- Manage and update Credit Card Terms and Conditions
4. Other ad-hoc tasks and reports (10%)
- Participate in the project task forces for product and system development.
- Other tasks as assigned by Head of department/head of division
Yêu cầu công việc
1. Qualification
- University Degree majored in Economics/ Finance/ Banking/ Business Administration.
2. Work Experience
- 5-6 years working experience in banking, cards industry
3. Knowledge - Strong legal sense.
- Credit Card product policy, Card operations process, Customer services
- SBV’s card regulations, Visa/Mastercard’s regulations
- Knowledge associate with operation technology, including CMS, LOS, other tools to support issuing and delivery, statement and payment
4. Skills - Customer service skill
- Problem solving, follow up with resolution of problems to ensure timely response
- Able to communicate effectively with different stake holders
- Collaboration, multitasking, ability to lead and work with a team
- Interpersonal skill
- Fluent in English (both written & verbal)
Phân tích mức độ cạnh tranh
VietnamWorks AI
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Bạn phù hợp bao nhiêu % cho vị trí này?
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Bạn xếp hạng Top bao nhiêu so với những hồ sơ ứng tuyển?
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Thị trường đang trả mức lương bao nhiêu cho vị trí tương tự?
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Nhu cầu tuyển dụng cho vị trí này trên thị trường cao hay thấp?
Giá
29.000đ / lượt
Các phúc lợi dành cho bạn
Thưởng
Chăm sóc sức khoẻ
Nghỉ phép có lương
Thông tin việc làm
04/07/2025
Nhân viên
Ngân Hàng & Dịch Vụ Tài Chính > Tín Dụng
Card Management, Product Data Management
Tài Chính
Bất kỳ
5
Người Việt Nam
Địa điểm làm việc
Lầu 19, tòa nhà The Mett, số 15 Trần Bạch Đằng, phường Thủ Thiêm, Thành phố Thủ Đức
19F, 15 Tran Bach Dang, Thu Thiem, Thu Duc City, Ho Chi Minh City
(Xem bản đồ)Nhận diện một số hình thức lừa đảo
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