Assistant Manager, Marcom Management

Assistant Manager, Marcom Management

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Các Phúc Lợi Dành Cho Bạn

Healthcare Plan
Paid Leave

Mô Tả Công Việc

1.Customer Services Marketing Communication & PR
• Manage all marketing communication activities for Customer-Services activities .
• Plan, implement and measure all marketing campaigns; provide campaign report and MarCom report to HUB SEA1.
• Produce media content for each marketing activity ; monitor PR of all CS activities.
• Control budget of each Marketing activities, manage co-branding or cost sharing budget with partners.

2.Customer Services Retail marketing
• Support dealers and supervise the correct implementation of dealer’s CS marketing activities.
• Check and provide recommendations to all dealer’s CS annual and half-yearly plan.
• Audit dealer’s CS marketing budget and spending; monitor dealer’s performance and control CI.

3.Market research & Customer Satisfaction
• Market research to understand and provide customer insights; implement customers survey.
• Monitor quality of dealers’ customer services; Supervise the implementation of action plans at each dealership.
• Define incentive programs for Customer Services staff at dealers .

4.Promotion & Event organizing
• Develop and implement service promotions at wholesale and retail level.
• Ensure appropriate and resource efficient reporting, analysis and documentation of promotion results.
• Support dealers in terms of organization of dealer’s promotions, advertisement and production.
• Setup and organize any CS Marketing events.

5.Procurement of goods and services
• Manage the procurement of goods and services
• Be responsible for accuracy of procurement document and compliance to purchasing policy.
• Archive of procurement documents for audit purpose.

6. Compliance & other support
• Ensure the compliance of Daimler/MBV regulations and policies, carry out compliance design controls (if any).
• Provide marketing consultancy and support to all other CS products & services and project.
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Yêu Cầu Công Việc

• University graduate in Marketing or Business Management.
• Experience in Marketing & PR, especially automotive After-Sales & Part business.
• High English proficiency, good at writing skill.
• Strong skills of customer relation, communication and presentation.
• Creative thinking with ability of attention to detail.
• Good knowledge of computer skills, basic graphic design (Photoshop or other relevant software).
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Mercedes-Benz Vietnam Ltd. (MBV) produces and sells passenger cars, minibuses, city buses and tourist buses. The MBV factory is located at Go Vap district, Ho Chi Minh city. The factory covers 105,000m2 and has a production capacity of about 4,000 vehicles per year.
With the growth of 65% in 2013, Vietnam is the No.1 fastest growing market in Asia of Mercedes-Benz. We are also in the top 100 working places in Vietnam according to the survey of Nielsen. With 19 years leading the premium automotive segment, Mercedes-Benz keeps investing for long-term development in Vietnam. The active environment, the brand pride and the career opportunities are waiting for you at Mercedes-Benz Vietnam.
Please visit MBV website at for further information.

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693 Quang Trung Street, Go Vap District, Ho Chi Minh City
500-999 nhân viên