Assistant Warehouse Manager (KCN Trà Nóc II - Cần Thơ)

• Communicate with customers and the transportation team to receive the delivery plan, process details, and lead time for orders.

• Manage and deeply understand WMS software, warehouse operations, and models.

• Plan, resource, and report on daily operations to ensure timely delivery to customers, dealers, and transporters.

• Monitor team members' working hours and plan OT to comply the company policy

• Supervise the team to comply and strictly follow up operational instructions, regulations, company policies, SOPs, WIs, and manage the team to meet operational KPIs.

• Record any abnormalities in daily operations to follow up and implement improvements.

• Training WIs to Operator periodically

• Involve the Operation WIs developments and improvements in Warehouse

• Take the initial of report, investigate and follow up for the safety in daily operation

• Engage and motivate team members in daily operations.

Safety and quality assurance.

• Ensure safe working practices and environment within the shift.

• Ensure that team maintains safe procedures of work that all equipment is in good working order. Promptly report defects to maintenance and hygiene is kept to a high standard.

People Management

• Monitor individual performance and KPIs.

• Ensure effective communication among staff and maintain good communication at all levels.

• Manage the allocation of resources and staff commitment to achieving company objectives and targets.

• Identify training needs and opportunities to develop a highly skilled and functional department.

• 3–5 years of relevant experience in Warehouse and DC operations, with a solid understanding of logistics and processes.

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and experienced in using Warehouse Management Systems (WMS)

• Strong leadership skills with a proven ability to manage and motivate teams to achieve operational goals.

• Enthusiastic, detail-oriented, and capable of performing under pressure while maintaining high accuracy and productivity.