Associate, Client Services - Korean Speaking

As an Associate, Client Services at Atheneum, you will play a pivotal role in connecting our clients with top-tier experts for virtual sessions. This is a sales-oriented role requiring strong commercial acumen—you’ll need to persuade experts, negotiate fees, and meet KPI targets while ensuring an exceptional client experience.

Your responsibilities will include:

- Expert Sourcing and Onboarding: Identify and onboard industry experts for client projects, ensuring availability for rapid booking.

- Managing Multiple Projects: Coordinate multiple projects at once, efficiently matching clients with the right experts.

- Fast-Paced Booking and Scheduling: Quickly secure expert sessions on short notice, maintaining organization and clarity.

- Client Needs Understanding: Develop a deep understanding of client requirements to provide tailored expert recommendations.

- Communication and Outreach: Use cold calls, emails, and persuasive language to engage experts and secure their participation.

- Negotiation & Sales Focus: Convince experts to participate in sessions, negotiate competitive fees, and ensure smooth execution.

- Adaptability and Agility: Think on your feet, adjust to shifting client needs, and prioritize effectively in a fast-paced, high-intensity environment.

- Client Excellence: Maintain high-quality service by managing expectations, delivering accurate recommendations, and ensuring expert sessions run seamlessly.

Atheneum strongly believes in the power of diversity. We are seeking target driven team players with excellent emotional intelligence, problem solving and time management skills.

0-3 years of relevant work experience

General understanding of business concepts

Result oriented, self-driven, and highly motivated to succeed & take on challenges

Quick learner and critical thinker with key focus to add value to our clients

Strong communication skills: both written and on the phone

Fluency in Korean & English