Associate Inside Sales Representative

Địa Điểm Làm Việc: Hà Nội
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Các Phúc Lợi Dành Cho Bạn

Competitive salary with attractive social allowance
Allowances work effectively on actual targets achieved
High opportunities of professional career path development and promotion

Mô Tả Công Việc

Join us as Associate Inside Sales Representative on our Next Generation Academy team in Vietnam to do the best work of your career and make a profound social impact.

What you’ll achieve
Our Next Gen Program was created to build the next generation of Dell Technologies leaders. Through an industry-leading training and enablement program, we are focused on developing ambitious talent along an accelerated career path. You will be given the opportunity to learn from business leaders across the organization, deepening your industry knowledge through a structured learning environment.

You will:
• Perform outbound Business Development activities such as cold calling, lead follow-up, qualifications and offer extension to new and/or existing B2B enterprise customers and create demand in unpenetrated areas of multiple customer segments.
• Develop effective Dell Technologies messaging while uncovering opportunities to be passed to Outside Account Executives and develop Account Management Skill Set, by offloading critical tasks from the Account Executives
• Daily tasks will include quoting, pricing, asset management and contact acquisition, meet activity metrics for outbound calls, appointments and opportunities identified.
• Maintain contact with customers to ensure customer satisfaction, issue resolution and help to drive the expansion of Dell Technologies’ footprint and provide an improved customer experience by offering immediate response and feedback.
• Complete development curriculum to demonstrate core strengths needed to progress to Inside Sales role.
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Yêu Cầu Công Việc

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
• Business / IT related degree
• Fresh Graduates with a Bachelor’s Degree are encouraged to apply.
• Fluent in Vietnamese and English
• Drive and Determination
• A strong work ethic
• Excellent presentation and communication skills
• Self-starter with technical and business acumen
• Passion for business development and technology

Desirable Requirements
• Previous experience in IT Sales

Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here

Địa Điểm Làm Việc

1402, 14th Floor, Indochina Plaza Hanoi Tower, No. 241 Xuan Thuy, Dich Vong Hau Ward, Cau Giay Distr

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Specialist, Client Technical Support with our Technical Support team in Penang, Malaysia.

RESPONSIBILITIES assumes ownership of customer issue until resolved involving multiple inbound and outbound communications. Will own the issue and engages/collaborates with multiple resources. Acts independently with substantial latitude to determine methods and procedures on assignments, setting objectives and deciding how to proceed. Provides leadership and mentors team members to transfer skills as well as technicians in other support areas. May triage unresolved software issues according to department procedures and answers technical questions, resolves, or escalates problems. May provide weekly feedback on coaching and training events that took place during the week and how the team is progressing. May be responsible for the technical skill development of a team and evaluated on how well they perform on key performance indicators. Proactively engages the required resources to ensure the customer expectation is exceeded in a timely manner.

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Penang, Malaysia


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