Associate Manager, Student Recruitment

POSITION PURPOSE - Provide high quality and proactive performance in recruiting new students to enrol to Pre-Uni & - Higher Education programmes at British University Vietnam on annual basis. - Build and maintain customer relations. - Meet and exceed KPIs and sales targets. - Adhere to organizational policies and regulations affecting the Sales department. - Proactively pursue new business and sales opportunities. AREAS OF RESPONSIBILITY 1. Management support - Assist Senior Manager, Student Recruitment & Institutional Partnership in developing and implementing a sales plan and managing administration tasks. - Actively control and monitor the execution of the approved sales plan, make sure all tasks given to team members are carried out professionally and effectively in a timely manner. - Responsible for training & guiding team members through the proper process and procedure of working with Institutional Partnership’s stakeholders: Agents, Corporate and School channels, and customers consultation. - Work with internal departments such as Institutional Partnerships & MarCom teams to engage audiences and prospects more deeply. - Manage a sales team from 6-8 sales & telesales team 2. Recruitment activities - Provide services to all applicants to the degree and pre-university programmes at BUV with the highest level of personalised service. Counsel students on programme selection. - Actively assist students in their applications and align with the admission team to make sure they get a timely decision on their application for the relevant programmes. - Accurately registering the students on the pre-university programmes after having conducted the placement test to ensure the minimum number of students per class. - Directly consult students to reach own KPI’s & supporting team to reach team’s KPI 3. Others - Create and maintain business opportunities by developing relations with external stakeholders and provide consultancy services and training if required. - Consolidate and report on a weekly, monthly basis or as requested by the line manager. - To undertake any other assignments as delegated by Line manager.

POSITION SPECIFICATIONS 1. MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION - Vietnamese national - Bachelor’s degree in relevant discipline, preferably Management, Marketing or Business Administration 2. RELATED EXPERIENCE A minimum of three years of proven experience in a similar position, preferably in sales; having experience in university student recruitments or overseas study consultations; experience in telesales & telesales managements; management experience in leading teams from 6 people or above; COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES) - Possess deep knowledge of business product offering and value proposition. - Strong individual contributor with extraordinary organizational, time and project management skills - Ability to make quick decisions before, during, and post-event upon unexpected circumstances. - Ability to multitask and manage multiple projects simultaneously while meeting strict deadlines. - Extremely strong verbal and written communication skills. - Consulting, team management, sales, tele sales training skills. - High-level proficiency with MS Office programs. - Problem solving skills. COMPETENCIES (BEHAVIORAL) - The ability to work independently. - Passion and drive - Competitive spirit - Professionalism - Adaptability to change BENEFITS: - Highly competitive salary package (plus benefits) for Vietnamese and expatriate candidates depending on qualifications/experience; - 13th month Tet bonus (Vietnamese candidates); - Annual cost of living adjustment; - Annual salary increases and bonuses based on performance; - Recognition & awards programmes; - 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave; - Healthcare plan (Private accident, medical, and dental insurance, including annual health checks); - Education support for staff, spouse and children; - Relocation allowance to cover visa/flights/initial days accommodation - Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam; - Transportation support; - Business travel insurance; - Flexible working arrangements; - Various staff events throughout the year (outings, year-end party, sports activities and other events); - Onsite fitness and sports centre; - Opportunity to work within a professional and multicultural environment.