Associates Director, Bancassurance Training

Job Purpose
This role is designed to take charge of managing and ensuring effective implementation and delivery of the programmed to develop the salesforce skillset as business requirements. This role is also required the coordination with other stakeholders to lead the change in learning & development activities to adapt with business’s strategic direction.

Major Accountabilities
1. Effective implement training programs to meet training needs of Bancassurance distribution channel, including training to insurance salesforce & partner’s staff. Closely working with Leaders of Sales team & Partners to understand their needs & manage training plan accordingly.
2. Manage & develop training team to adapt with business requirements:
• ensure fit and proper staffing, appropriate assignments of roles and responsibilities within the training team, ensure team performance
• Ensure training activities in respective zone to comply with the MOF’s regulations and the company’s internal compliance regulations.
• Direct, coach, and motivate staff in achieving objectives and long-term goals
3. Coordinate with stakeholders (Leaders of Sales team, Partners, Design & Development team…) regularly assess learning needs, training service performance, and program effectiveness for necessary adjustments:
• Identify changes in learning needs & revise programs to address these changes.
• Gather and analyse class evaluations for improvements.
• Analyse training records and statistics for adjustment required.
• Involve internal sales force and relevant people in advisory capacity to develop ongoing curriculum and training programs
4. Involve in delivery training courses, workshop, seminar… as business requirements.
5. Ensure constant self-improvement, keep abreast of training development and competence practices, including legislation and market best practices. Research for new knowledge, methodology and technology for enhancing training activities and effectiveness.
6. Manage the training resources, operations, training programs and activities in a cost-effective manner. Monitor and control expenses closely within budget.

Performance Indicators (if necessary)
Finance Metrics (If relevant, describe type and amount (e.g., size of budget managed, revenue, etc.)
Training expenses budget
Sales Metrics (If relevant, describe type and amount.)