Automation Project Manager/ CX/ CJ

Analyze and Propose the Project or Initiative of Operation Automation

- Plan the project/initiatives

+ Define the scope of the project in collaboration with Business Owner and Head of Operation Automation Project Management

+ Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project

+ Determine the resources (time, money, equipment, etc) required to complete the project

+ Develop a schedule for project completion that effectively allocates the resources to the activities

+ Review the project schedule with Business Owner, Operation Division Director; revise the schedule as required

+ Together with Business Owner and Head of Operation Automation Project Management determine the objectives and measures upon which the project will be evaluated at its completion

- Staff the project management

- Implement the project, initiatives

- Control the project, implement initiatives

- Evaluate the project, initiatives

- At least 3 years of working experience in finance (banking, insurance, investment, etc.) or Fintech

- At least 3 years of experience in managing projects, manage project team up to 10 members

- University Graduation – major: Business management, Economics or technical specialties

- Good understanding of technical areas/ operations of finance industry

- Project Management Methology Agile/Scrum or Waterfall

- Language requirements – Vietnamese – native, English – fluent

- Computer Skills: skills in Microsoft Office applications, Project management applications (Jira, Microsoft Project…)

- Understanding of CX and customer journey

- Ability to work under high pressure, independent working and flexible in working