Automobile In-House Adjuster - Retail Claims Division

- To assist/handle Automobile claims as per the authority matrix.

- To perform the loss adjusting assignment for proper claims settlement.

- To join the required training courses to be delivered by on-the-job training sessions, or others as required.

- To use and manage the E-Claim system and its related tasks/projects to well support the Automobile claims services.

- To comply with the guidelines of the Claims Manual and compliance requirements.

- To set appropriate reserves within the authorized limit and report to authorized persons as required.

- To follow up outstanding claims information.

- To maintain good communication with customers (internal and external) to achieve greater customer satisfaction claims services.

- To observe accuracy, completeness and timeliness when carrying out daily responsibilities.

- Timely and accurate reports as required.

- To conduct subrogation and salvage recovery in cases where applicable.

- To take responsibility for in-house adjustment and handling hotline duty for the related Automobile claims.

- To prepare Automobile claims analysis & reports as required by management.

- Manage and work with Merimen and dealers in the network to ensure good services to the clients.

- Support managers to monitor dealer’s performance and loss control activities for the related Automobile projects.

- To execute other office tasks as required by the Company.

- University / College graduation / last year student with major in Motor, Automobile or Mechanical Fields.

- Good command of English;

- 2 years of working experience in related fields. Fresh graduates may also be considered, depending on the company's evaluation.

- Effective inter-personal exchange skills

- Influencing skills

- Analytical and synthetical ability.