Automotive OEM Service Engineer

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

13th payment
transportation and meal allowance provided

Mô Tả Công Việc

In this position, you will learn to-
1. Gain an exclusive insight of the Automotive industry, including the market status, supply chain and future trend
2. Become familiar with Automotive systems in Europe, America, China, Japan and their requirements in product development, quality and service
3. Understand cutting edge technology, product realization and manufacture process of Garmin’s Automotive electronics projects
4. Grasp the latest market information of Automotive electronics and practice strategic thinking to realize customer satisfaction
5. Work alongside multinational clients and Garmin associates to expand global horizons

• Act as a technical advisor to provide prompt supports to Automotive customers and collect information in the field to expedite the analysis.
• On-site investigation for diagnose and identify the issue. Divert and coordinate with team until resolve and close case.
• Perform fitting check for Automotive electronics accessories integration in customers’ vehicle during the development phase & engineering change validation.
• Collect all Voice of Customers, from 0km to the field failure, drive failure analysis initiatives for continuous improvement
• Utilize strong account service and inter-personal skills to build effective customer relationship and to achieve high customer satisfaction
• Develop the service strategy and arrange resources to bring the best support to customers
• Test case designation and validation skills to provide best solutions to Automotive Customers
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Required Qualifications
• Bachelor or above degree in electronic, electrical, computer science or other engineering field
• Excellent English in speaking and writing is a must
• Must have strong analytical and problem-solving skills.
• Excellent interpersonal, organizational, verbal and written communication skills are required
• Able to travel both domestically and overseas
• Excellent self-motivated and self-initiative personality

Preferred Qualifications
• Simple software scripting skills is preferable. (any programming language experience)
• Technical knowledge in Automotive Electronic is a plus
• B2 Driving license

Địa Điểm Làm Việc

Phu My Hung Tower, 16th Floor, 08 Hoang Van Thai street, Quarter 1, Tan Phu ward, district 7

Garmin was founded in 1989 and is committed to designing products that fuel people’s passions. We make products that are engineered on the inside for life on the outside. We do this so our customers can make the most of the time they spend pursuing their passions.

With more than 14,500 associates in 65 offices around the world, we bring GPS navigation and wearable technology to the automotive, aviation, marine, outdoor, and fitness markets. We think every day is an opportunity to innovate, and a chance to beat yesterday.

Our Mission: To be an enduring company by creating superior products for automotive, aviation, marine, outdoor, and sports that are an essential part of our customers' lives.
Our Vision: We will be the global leader in every market we serve, and our products will be sought after for their compelling design, superior quality, and best value.
Our Values: The foundation of our culture is honesty, integrity, and respect for associates, customers, and business partners. Each associate is fully committed to serving customers and fellow associates through outstanding performance and accomplishing what we say we will do.

Xem toàn bộ thông tin công ty
Unit 2,3,4 - 16th Floor PMH Tower, 101 Tôn Dật Tiên, Tân Phú, Quận 7, Thành phố Hồ Chí Minh
10.000-19.999 nhân viên


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