B2B Business Development Manager - Process Fluid (South/ North)

This position is looking for the candidate able to grow process fluids (PFs) business in Vietnam, focus on Japanese end customers and implement the strategy to achieve the company’s goals and objectives.

(a). Develop business plan and proactive approaching/development the high value customers, special Japanese customers.

(b). Deliver sales, margin, brand growth and profitability targets.

(c). Market research, study and develop and propose the direction of business to achieve the sales performance.

1. Excellence business development

Explore the business opportunities, special with Japanese customers in strategic segments of PFs.

• Study market and develop sales plan to approach strategic PFs customers.

• Identify new opportunities and key accounts in the targeted segments and develop business strategies to achieve sales targets.

• Develop the customer pipeline and identify Must Win Projects to accelerate sales goals.

• Understand and share Japanese business knowledge of the competition, customer landscape and market trends as they pertain to the business development

• Be able to build up strong relationship with Japanese customers and make conversion in strategic segments.

• Be able to track sales performance and do analysis reports in period (monthly, quarterly, yearly) to top management.

• Apply B2B system and Sales Force Automation system (SFA) to update reports, customer pipeline and B2B projects’ status.

• Be able to develop right distributor as company strategies.

2. Excellence Sales Operation

• Completetly sales operation in customers & channel development, customers’ demand and Motul offer to ensure volume and margin (GM); attend and participate with sales team to identify the pipeline opportunity in Japanese accounts.

• Ensure all sales or company processes (policies) are implemented by BDM. Be able to propose solution to remove any barriers and achieve sales targets.

• Collaboration with other departments (customer service, technical service, D-Center…) to ensure the highest competitive values bring to customers in products & services.

• Be able to develop integrated sales process in new customer development: pre-sales, during sales and after sales to ensure bring highest experience for customers as well as execution with other departments to drive additional values.

• Forecast accuracy improvement.

• Anticipate and resolve escalated issues from customers to minimize the impact on relationship and profits.

3. Sales capability development

• Be able to analyze gaps in sales organization and sales capability to develop improvement plan with comprehensive training programs.

• Support Sales head to ensure training plan is delivered in time and capability improvement.

• Review cost efficiency with the team and work with management teams on product development | pricing | marketing program for business development

Report to: B2B Sales Director

Requirements:

+ Experience in B2B Sales, special in sales of PFs products

+ Japanese language speaking and writing (Plus to have)

+ English communication.

+ Minimum Bachelor of Metal working Engineering relevant with this field also referred.

+ Minimum 10 years of sales experience in metal working business development.

+ Strong working experience with Japanese customers and good relationship with top Japanese management level to enhance our creditability and reputation.

+ Proven ability to understand product specifications and solution mindset.

+ Proven ability to drive the sale strategies from plan to performance.

+ Ability to work with internal and external teams to drive business efficiency.

+ Ability to handle customer complaint cases at technical basic level.

+ Strong written and spoken in English and Japanese.

+ Good listening, negotiation, presentation skills.

+ Good Microsoft office in doing plan and presentation.

+ Win-win solution and business growth mindset.