B2C Customer Service Specialist

B2C Customer Service Specialist

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What We Can Offer

13th payment
transportation and meal allowance provided

Job Description

----Job Mission----
We are seeking a Customer Service Specialist focusing on providing product support to Garmin customers. In this role, you’ll handle all customer service related to Customer Call Center to include those received by telephone and e-mail with the highest level of professionalism.

----Job Description----
Responsibility
 Provide prompt and effective responses to customers include trouble shootings, pre-buy inquiries, warranty inquiries, among other matters
 Maintain accurate records of all customer service activities
 Ensure customer satisfaction and provide professional customer support
 Strive to be an expert in all of Garmin products and Services
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Job Requirements

· Years of experience: Minimum 1 year in customer service
· Education (degree, major): College’s degree and above
· Specific skills: Communication and problem-solving skills
· Personality: Positive, works well under pressure, high stability, strong “can-do” and customer-oriented
· Language: Vietnamese is a must, English or Chinese is a plus
· Others: Understanding and having experience in electronics devices

Job Locations

Phu My Hung Tower, 16th Floor, 08 Hoang Van Thai street, Quarter 1, Tan Phu ward, district 7

Garmin was founded in 1989 and is committed to designing products that fuel people’s passions. We make products that are engineered on the inside for life on the outside. We do this so our customers can make the most of the time they spend pursuing their passions.

With more than 14,500 associates in 65 offices around the world, we bring GPS navigation and wearable technology to the automotive, aviation, marine, outdoor, and fitness markets. We think every day is an opportunity to innovate, and a chance to beat yesterday.

Our Mission: To be an enduring company by creating superior products for automotive, aviation, marine, outdoor, and sports that are an essential part of our customers' lives.
Our Vision: We will be the global leader in every market we serve, and our products will be sought after for their compelling design, superior quality, and best value.
Our Values: The foundation of our culture is honesty, integrity, and respect for associates, customers, and business partners. Each associate is fully committed to serving customers and fellow associates through outstanding performance and accomplishing what we say we will do.

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VNM-Bitexco Financial Tower, Level 16, 46&56, Bitexco Financial Tower, 2 Hai Trieu Street, District1, Ho Chi Minh City, Vietnam
10,000-19,999 staffs
TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC NICE SOPHIA ANTIPOLIS (PHÁP)

TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC NICE SOPHIA ANTIPOLIS (PHÁP)

Chỉ phỏng vấn đầu vào với thời gian học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Nice – Sophia Antipolis (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.