Billing Analyst

We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

Role Overview

We are looking for a motivated and detail-oriented individual to join our team as a Revenue Assurance & Billing Specialist. This is a high-profile role offering the opportunity to shape and enhance our revenue assurance process for recruitment product lines.

Reporting directly to the Revenue Cycle Manager, you will be responsible for developing, rolling out, and continuously improving revenue assurance processes in a measurable way. Working closely with the Order-to-Cash (O2C) Manager, you will lead the functional “how” of our operations, with the authority to direct and adjust processes as needed.

This is a fantastic opportunity to contribute to a growing organization, improve billing accuracy, and provide key financial visibility to leadership..

Key Responsibilities

1. Invoicing & Billing Accuracy

• Accurately prepare and send invoices to clients on schedule.

• Monitor billing cycles to ensure compliance with company policies.

• Collaborate with the billing team to ensure invoices reflect actual products/services delivered.

• Identify and correct billing errors or inconsistencies through data analysis.

2. Contract Compliance

• Review customer contracts to ensure billing aligns with agreed pricing and terms.

• Work with the legal and sales teams to resolve contract vs. billing discrepancies.

3. Customer Ledger Management & Communication

• Maintain up-to-date customer billing details and account information.

• Reconcile customer accounts to ensure accuracy and identify trends, patterns, or anomalies in financial data.

4. Process Improvement

• Identify and implement process improvements to enhance billing efficiency and reduce errors.

• Partner with cross-functional teams to drive best practices in revenue assurance and workflow optimization.

5. Reporting

• Generate and present regular revenue performance reports to leadership.

• Analyze billing data to uncover trends and recommend improvements.

6. Other Responsibilities

• Support month-end, year-end closing on AR and Revenue ledger.

• Perform any other ad-hoc duties as required within the Revenue & Billing remit.

About You

• Bachelor’s degree in Finance, Accounting, or a related field (preferred).

• Proven experience in billing, accounts receivable, or similar finance roles.

• Strong knowledge of accounting principles and billing procedures.

• High attention to detail with the ability to meet tight deadlines.

• Strong systems orientation - able to drive automation and process improvements.

• Excellent communication and stakeholder management skills.

• Strong numeracy skills with the ability to manage numerical complexity with accuracy.

• Experience handling customer queries and escalations.

• Innovative, solutions-focused, and able to work within company policies and procedures.

What are we all about? 

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.   Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. 

Love Work. Love Life. Be You.