[Bình Dương] Service Assistant Manager

WHAT YOU‘LL DO

1. Assisting Restaurant Operation

• Build up a good relationship with customers to make sure that they are happy with our food and service;

• Assist managing all the restaurant staffs and make sure that their work quality is at Pizza 4P’s standard;

• Manage and make sure that the restaurant environment is always at Pizza 4P’s standard & core value.

2. Training

• Train leaders of each department and maximize the performance of each team;

• Have close communication with leaders and make sure that the progress of each department’s training is on track;

• Fully understand the training protocols and systems of Pizza 4P’s and suggest ideas to improve it if any;

3. Assisting in Cost Management

• Be always aware of the labor, food, and other costs of the restaurant and make sure that the total cost is lower than the target;

• Come up with ideas and implement them to meet the total target cost;

• Manage the daily sales and input all the necessary numbers on a pre-determined sheet;

• Analyze the sales and come up with ideas to increase sales and then implement those ideas into daily restaurant operations.

4. Other Tasks

• Have close communication with Restaurant Manager, operation supervisors, leaders, and office teams to improve the performance of the restaurant;

• Consult with staffs and support creating the Great Place to Work;

• Update the immediate Restaurant Manager about a long, mid, and short term goal achievement progress in a timely manner;

• On behalf of Restaurant Manager & Acting Restaurant Manager when he/she is not available in the restaurant.

• English: Advanced level in speaking and writing;

• Experience: At least 02-year experience in the manager position or assisting in F&B field at an international company;

• Outstanding Customer Service mindset;

• Strong leadership, management, and problem-solving skills;

• Being independent, proactive, patient, high responsibility, and willing to work under high pressure;

• Commit to the goals of leading restaurant team in order to expand company business;

• Understanding COGS management is a plus;

• Understanding Japanese’ culture is a plus.