Business Administration Manager

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What We Can Offer

Attractive salary and bonus
Health insurance and Social insurance regulated by Vietnam Labor Law
Professional, dynamic working environment

Job Description

a. Market intelligence and product optimization
• Perform market research to understand competitors’ strategy, strengths and weaknesses and identify the company key competitiveness and need-improvement areas.
• Research market needs and trends to identify potentiality of business growths in market share.
• Coordinate with related departments to initiate products & services optimization to support rapid growths.

b. Business process improvement
• Study and understand the existing company’s processes to identify process loopholes and improvement areas.
• Recommend the process changes or introduce innovative approaches to improve the process efficiency and shorten end-to-end processing time.
• Lead initiatives and projects to execute changes in processes with close monitoring on UAT and effectiveness post implementations.

c. Conceptualization and execution of the new/ on-going projects with relevant department heads to a desirable level before hand-over to relevant departments within timelines
• Based on the business insight and management requirements, identify the business opportunities and conceptualize the new projects in all areas of the company particularly new product development, process efficiency, customer experience improvement, etc.
• Develop the business feasibility study for project proposal to support the strategic decision.
• Play the role of project manager to monitor the project progress up to the expected quality and timeline.
• Ensure consistent and clear communications with all relevant departments during the project with proactively collaborative and empathy mindset.
• Ensure smooth project hand-over to relevant departments for on-going implementation after going live.
• Perform project post implementation review.

d. Stakeholder management
• Maintain good relationship with cross-functional stakeholders including senior members, colleagues
• Support other team members to achieve the team targets
• Maintain back-up resources for temporary shortage if necessary
• Train and share valued knowledge and business insight with the team and relevant cross-functional colleagues.
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Job Requirements

a. Qualification:
• Bachelor or MBA's degree in Finance, Business Management, Economics.
• Hold relevant finance/ data analytics/ project management certifications is a plus.

b. Experience:
• At least 5 year-experience in Banking and Finance industry, particularly Consumer Finance company or business improvement consultancy.
• Experience in delivering company-wide level projects with senior management and cross-functional coordination.
• Experience in Credit Card, secured loan such as Auto product (Car loan), Mortgage.

c. Knowledge:
• Expertise on consumer finance product development, process efficiency improvement
• Banking / consumer finance industry business insight
• Proficiency in MS Office and data analytics tools
• Project management

d. Skills:
• Good verbal and written communication skills in English and Vietnamese
• Good financial and business acumen
• Interpersonal skill and effective communication skill
• Ability to work under pressure, agile to changes and willing to take risk
• Ability to work independently as well as a team player.

Job Locations

Ho Chi Minh City, Vietnam
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Shinhan Finance is a member of Shinhan Card, number 1 credit card business in Korea and is a wholly-owned subsidiary of Shinhan Financial Group, ranked at 44th among Top 500 Global banking brands. With Shinhan Card’s know-how in financial products and more than 11-years-experience of the company in Vietnam consumer lending market, Shinhan Finance will be the best customer-oriented Finance Company in Vietnam. With the widespread business network nationwide, the company has capability to serve customers with flexible financial solutions, enabling our customers to fulfill their dreams and enhance their living standards.

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23/F. Saigon Trade Center. 37 Ton Duc Thang. D.1. HCMC. Vietnam
100-499 staffs
Recruitment Team


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