Business Analyst

Effectively communicate with business owners (BO)/customers to understand their business processes, requirements, needs, concerns, and problems to build project roadmap as well as requirement specifications.

Lead requirements analysis, validation, verification and approval.

Making sure that requirements are complete, consistent, feasible and verifiable.

Contribute ideas to maximize usability and bring excellent customer experience product by using strong business analysis skills and user-centric mindset.

Act as a bridge to identify and manage gaps between actual implementation and BO’s expectations.

Create and maintain comprehensive project documentations, plans and reports.

Act as the point of contact to coordinate and communicate project’s status to all stakeholders, both internally and externally.

Work with Project Managers to eliminate blockers, analyze risks/opportunities and assist with schedule management.

Must have a good understanding of the software development life cycle.

Must have good English communication skills, able to discuss technical matters and converse with colleagues from around the world.

Good experience in BA or a similar position.

Experiences as Developers or Testers are also acceptable.

Good knowledge in software development methodologies such as Agile or Waterfall.

Good understanding of mobile apps, websites or backend systems.

Experience in UI/UX is a plus.

Experience in dealing with global customers is a plus.

Any related certification is a plus.