Business Analyst (BA) – Business Solutions (Min. 3 Years)

Company Description

Resolve is a niche data solutions company based in Hanoi, Vietnam, specializing in AI-driven data analytics and digital transformation solutions. We offer a comprehensive range of services, including Data Analytics, Cloud Solutions, and Digital Transformation, to empower businesses with data-driven decision-making capabilities.

By leveraging cutting-edge technologies such as Google and Sisense—the next-generation AI-driven data analytics platform—we enable organizations to unlock the full potential of their data and drive meaningful insights.

Our commitment to excellence and integrity defines our approach to service delivery. We are dedicated to helping businesses unlock the full potential of their data while contributing to the development of a robust digital economy in Vietnam.

Our tagline, "At resolve, We Solve Data," encapsulates our mission to deliver the data solutions essential for driving business transformation in a data-driven world.

Job Description

We are seeking a passionate and detail-oriented Business Analyst (BA) - Business Solutions with at least 3 years of experience in software companies or software projects, preferably with exposure to business application development using web and / or mobile technologies in a cloud environment. The individual should have a good grasp of web, mobile and database technologies and must have a clear understanding of the different stages and tasks involved in web and / or mobile business application development.

Key Responsibilities

● Collaborate with stakeholders to elicit, analyze, and document business requirements for web and mobile applications.

● Develop and propose solutions that align with business needs, ensuring they are feasible and effective for cloud environments.

● Assist in managing project timelines, deliverables, and communication between cross-functional teams throughout the application development lifecycle.

● Evaluate and recommend appropriate web, mobile, and database functions and solutions to enhance application performance and user experience.

● Coordinate and conduct user acceptance testing (UAT) to ensure applications meet business requirements and quality standards.

● Prepare comprehensive documentation including BRDs, functional specs, and user manuals.

● Minimum of 3 years in business analysis roles within software companies or projects, with a focus on business application development.

● Strong understanding of web, mobile, and database technologies, as well as cloud environments.

● Ability to analyze complex data and processes to identify opportunities for improvement and innovation.

● Excellent verbal and written communication skills for effective stakeholder engagement and documentation.

● Experience working with Agile/Scrum teams is a plus.

● Fluent in English (both written and verbal) is an advantage.

Benefits

● Competitive salary and performance-based bonuses.

● Training and certification support (e.g. BA, Cloud).

● Social insurance, annual health check, and team-building activities.

Note:

● Only qualified candidates will be reached.

● When the candidate is identified the post will be removed