Business Development Associate (GCB8)

Địa Điểm Làm Việc: Hồ Chí Minh | Hà Nội | Bình Dương
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13rd Salary Payment

Mô Tả Công Việc

In this role, you will:

*Provide critical support to the sales team to achieve sales excellence
- Process post application & sales process with internal stakeholders (eg; GWIS, FOL, CEPS fulfillment etc) to facilitate smooth delivery of customer service and sales.
- Manage all dealership incentive (eg car dealer incentive etc) in a timely manner.
- Manage the reporting elements and generate trends/ analysis/ key statistics/ reports/ data to help improve overall efficiency, productivity and effectiveness of Mobile Sales

*Provide excellent customer services
- Provide support to the RBWM business by actively and reactively assisting customers for account enquiries and ongoing account maintenance.
- Provide assistance to the Sales team on SNAG (ie : investigation) items and support sale team in the fulfillment of the sales / customer needs
- Act as Customer interface with Service Delivery - Ensure that customers’ needs are met by ensuring that facilities are executed efficiently and accurately

* Operational Excellence
- Assist line managers to highlight process deficiencies and recommendations
- Contribute by active participation to identify wok improvement to automate, centralize, migrate to ensure high efficiency in servicing customers. Eliminate non value added work without increasing risk to bank

* Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by:
- Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines.
- Ensuring strict compliance with government banking regulations
- Timely implementing internal and external audit points together with any issues raised by external regulators
- Stay vigilant and identify operational risks based on people, process, systems and external arising from fraud , unauthorized activities, error, omission , inefficiency, system failure and external events
- Report to line manager for assessing the impact and likelihood of risk materializing and vulnerability.
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Yêu Cầu Công Việc

To be successful in the role, you should meet the following requirements:

- Min diploma holder with 1year work experience in relevant field.
- Independent worker with the ability to multi task, work under pressure and meet tight deadlines. Good time management.
- Excellent customer service orientation. Good communication skill.
- Strong capacity to handle details and workflow processes efficiently and effectively.
- Strong competency in Microsoft Office (esp word and excel)-For incumbent focusing on MI, very strong xcel/access skills is required
- Fluent in Vietnamese. Having bilingual capability (English/Mandarin) will have an added advantage.

Địa Điểm Làm Việc

Ho Chi Minh
Hanoi, Hoàn Kiếm, Hà Nội, Việt Nam
35 Phú Lợi, Thủ Dầu Một, Binh Duong, Vietnam

If you are looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest and most diverse organisations in the world. Throughout our history, our role and purpose remain constant: to enable businesses to thrive and economies to prosper, to help people fulfil their hopes and dreams and realize their ambitions. At HSBC, we lead with courageous integrity and strive always to be dependable, open and connected. Our values help us to make the right decisions and to mitigate risk.

We serve more than 40 million customers through our global businesses: Wealth and Personal Banking, Commercial Banking, Global Banking and Markets.

HSBC Vietnam opened in Ho Chi Minh City in 1870 and the first full service branch opened in 1955. In 2009, we began operating our locally incorporated entity, becoming the first foreign bank in Vietnam and today the Bank's network in Vietnam now includes two branches and five transactions offices in Ho Chi Minh City; one branch, three transaction offices, and one deposit office in Hanoi, one branch in Binh Duong, one branch in Da Nang; staffed by almost 1,400 employees. See where your future could take you at HSBC.

HSBC is always looking for high-caliber candidates in Vietnam nationwide. The job offers excellent career potential and attractive remuneration packages.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (Vietnam) Ltd.

Know more about HSBC 150 years of history in Vietnam at:

You'll achieve more when you join HSBC.

Xem toàn bộ thông tin công ty
The Metropolitan, 235 Dong Khoi Street, District 1, HCMC
1.000-4.999 nhân viên
HR Department


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