Business Development General Manager
Mô tả công việc
Job Objective:
- To lead and drive the Business Development department by focusing on acquiring new sales from multinational corporations (MNCs) and large local enterprises. This includes the organization, development, and expansion of BD teams, innovative solutions, and new market offerings, in alignment with the company’s strategic objectives. The primary goal is to establish strong partnerships, expand the customer base, and ensure long-term growth through proactive sales strategies and targeted business development efforts.
Main tasks
1. Propose business strategy and model | 5%
• Survey market information, competitors, and the industry.
• Propose business strategy and model.
• Make decisions on how to approach customers (target audience, method of approach, etc.).
• Develop a departmental execution plan (annually, quarterly, etc.), including revenue, personnel, key activities, and sales costs.
2. Build and implement a sales plan | 40%
• Research market trends and opportunities.
• Develop a sales plan based on the department's annual plan, assign targets to subordinates.
• Approach customers, introduce and offer services.
• Set objectives, goals, and KPIs for each service segment.
• Develop potential customer sources.
• Approach new customers and sell services.
• Expand services to existing customers.
3. Coordinate with TEBS & Other BUs to prepare for biddings | 20%
• Respond to tenders, coordinate with other BUs, TEBS to offer quotation/ finalize solutions to customers.
• Together with TEBS/ Other BUs to monitor the project implementation process for customer after receiving award letters/ contracts.
• Regularly update market trends and customer requirements in information technology to propose appropriate solution development.
4. Customer care and support | 10%
• Define customer care policies and service levels according to customer segments and priority customers.
• Support in resolving customer complaints, coordinate effectively with the operation department to ensure excellent service.
• Provide suggestions to enhance service quality.
5. Support in providing market information | 10%
• Support in providing departments with insights from customers and the market through interactions and communications with customers.
• Build strategic partnerships (infrastructure partners, technology partners, other resource partners) to meet business objectives.
6. Evaluate project feasibility | 5%
• Propose the feasibility of projects (customer sources, operational model, market benchmark, etc.).
• Search for customers for the project.
• Monitor project progress to make appropriate customer plans.
7. Internal process | 5%
• Develop internal work processes for the department.
• Monitor and evaluate performance based on KPIs.
8. Employee management and development | 5%
• Recruit and select personnel.
• Manage personnel utilization (develop competency and skill development plans).
• Develop orientation programs for both new and existing employees.
• Guide/ train/ evaluate the performance of BD Managers, BD team members.
Yêu cầu công việc
Education
- Graduated from university, preferably with a major in Business Administration, Logistics, or Supply Chain.
Experience
- At least 5 years of experience in the field of Logistics/Supply Chain.
Professional Skills
• Trained in leadership and management skills (Leadership Training).
• Comprehensive understanding of trends and practices in supply chain management and Contract Logistics.
• Strong knowledge of best practices in warehouse management, transportation, and distribution.
• In-depth knowledge of IT trends in the supply chain.
• Ability to assess and update market trends.
Soft Skills
• Strong communication skills and ability to expand customer relationships.
• Leadership and management of diverse teams.
• Strategic thinking and leadership abilities.
• Planning and prioritization skills.
• Ability to make decisions within authority.
• Proficiency in data analysis and problem-solving.
• Continuous improvement mindset.
• Customer service-oriented thinking and effective communication skills.
Phân tích mức độ cạnh tranh
VietnamWorks AI
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Giá
29.000đ / lượt
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Thưởng
Chăm sóc sức khoẻ
Nghỉ phép có lương
Thông tin việc làm
13/11/2024
Trưởng phòng
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
Logistics, Business Development, Business Strategy, Supply Chain Management, Warehouse Management
Hậu cần/Giao nhận
Bất kỳ
5
Không giới hạn
Địa điểm làm việc
11st Floor, CJ Building, 06 Le Thanh Ton, District 01, Ho Chi Minh city, Vietnam
Lầu 11, Số 6 Lê Thánh Tôn, Phường Bến Nghé, Quận 1, TP. HCM
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