Business Development Manager (Logistics)

- Identify and engage prospective partners to form strategic relationships and work with coaches to influence decision makers. - Develop and negotiate commercial frameworks and KPIs (working with Key Account Management). - Develop and deliver plans and solutions focusing on growth and managing the new business pipeline. - Maintain and report pipeline updates to all stakeholders. - Ensure the accuracy of information in the CRM database on a weekly, bi-weekly, monthly, and quarterly basis. - Target potential customers through market research and knowledge management of the pipeline. - Develop a network through DHL BU’s and industry leaders as another avenue for prospecting. - Conduct pricing and develop proposals for new business to achieve commercial targets. - Manage RFQs and coordinate solution design and operations teams. - Create value propositions and client presentations to maximize the account's profit and revenue (for new business, i.e., new customers). - Negotiate key contract clauses and engage regional risk and legal teams in the process. - Act as the customer's consultant in finding win-win solutions where DHL value can be added. - Conduct competitive analysis and market research. - Have market knowledge of potential customers (current incumbents and tenure). - Perform gap analysis between reality and tendered business. - Identify additional business or new scope to maximize the customer's portfolio and manage the O2D process. - Identify key areas for continuous improvement and implement initiatives and solutions to maximize service performance by closely collaborating with the operations team. - Process BCA and CAP. - Support regional/global account management teams in developing accounts in other countries by sharing best practices, case studies, and available information.

- 3 to 10 years' experience working as Sales/Business Development in Contract Logistics/Supply Chain/Freight forwarding/Import-Export. - Ability to manage multitasking and multiple projects. - Experience in sales and providing solutions based on customer needs. - Strong knowledge of the contract logistics industry in Vietnam. - Experience in CRM software applications (ideally Salesforce). - Strong communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels. - Having analytical and problem-solving skills. - Result-oriented with a can-do attitude. - High level of professionalism and maturity. - Ability to work effectively under time constraints and deadlines. - Fluent in English.