Business Executive Manager (Education)

*PRINCIPLE DUTIES & RESPONSIBILITIES

The Business Executive Manager will work with the Board of Management (BOM) to directly manage and grow a business line for Language Link Vietnam. This role requires not only strong leadership and operational expertise, but also the ability to propose strategic directions to drive sustainable business growth.

1. Strategy & Business Management

- Build business model and identify SWOT.

- Responsible for the business growth in terms of agreed revenue and profit margins.

- Regularly track business’s performance (weekly/monthly/quarterly), focusing on revenue growth, cost optimization, and profit margins.

- Identify potential risks (market, financial, operational) and develop contingency plans.

2. Operations Supervision

- Ensure smooth operations across sales, marketing, customer service, and service delivery teams.

- Standardize and continuously improve internal workflows to increase efficiency and reduce errors.

- Set and monitor service quality benchmarks, ensuring customer satisfaction and consistent brand experience.

- Monitor manpower, budgets, and assets to ensure optimal use for maximum ROI

3. Market Research & Business Development

- Work with key personnel to develop market research and monitor industry trends as well as competitor activities.

- Identify opportunities for new product/service development or market expansion.

- Expand and strengthen network and partnership within the education sector, such as government authorities and regulatory bodies.

- Working location: Hoàng Đạo Thúy, Hà Nội

- Working time: Mondays - Fridays

*JOB BENEFITS:

- Competitive salary package, including Basic Salary and Commission

- 16 Annual Leave and 3 Sick Leave per year

- Social, Health and Unemployment Insurances

- Premium Health Care by LLV

- Free English courses for employee’s children based on availability of seats.

- Bachelor’s degree in Business Administration, Economics, Finance, Marketing, or a related field.

- MBA or international professional certifications (CFA, PMP, etc.) is a strong advantage.

- Minimum 5 - 8 years of experience in business management, operations, or strategy, including at least 2 years in a C-Level or Business Unit Managerial role.

- Proven track record of starting/ growing/ managing a business successfully (more than 2 years).

- Solid experience in sales, marketing, customer service, and operations management, preferably in service industries (education, training, consulting, etc.).

- Hands-on experience in market research, competitor analysis, and business development initiatives.

- Strong financial acumen with ability to analyze complex data and translate it into actionable business strategies.

- Strategic thinker with an entrepreneurial mindset and result-driven orientation.

- Excellent problem-solving, decision-making, and conflict-resolution abilities.

- Very good command of English (in all skills).

- Strong interpersonal and communication skills, with the ability to build trust and credibility at all organizational levels.

- Integrity, professionalism, and a high sense of accountability, while dynamic and ambitious.