Business Quality Analysis & Reporting, Lead

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Hồ Chí Minh

Mô tả công việc

Location: Hochiminh City

Role: Individual Contributor

Report to: Head of Agency Business Quality

Function: Agency Distribution | Department: Quality Assurance



Position Objective:

This role aims to support sales forces in developing and implementing the Business Quality Framework nationwide; preparing and consolidating periodical EWS Report and conducting business investigation as assigned by Head of BQ Department. There are 3 main objectives of the position:

- Assist Head of Business Quality to develop, implement the Business Quality Framework for nation-wide sales forces.

- Prepare/Consolidate Early Warning Signals (EWS) Report for nationwide sales forces.

- Conduct special Business Quality investigation to identify misconduct, fraud attitudes and explore actions to enhance the business quality for nationwide sales forces.



Roles and Responsibilities:

A. Business quality framework development:

- Assist Head of Agency BQ to develop a Business Quality Framework for assigned distribution channels to ensure business quality is managed and monitored. Conduct quality checks at assigned distribution offices

- Review, identify shortcomings and propose solutions to improve the business processes/processes of the Agent sales forces.



B. Deliver various kind of business quality report:

- Prepare/Consolidate EWS Report including the monthly/quarterly/annual EWS Reports within the required time frame, including comments on business quality and action plans to improve business quality

- Implement Mystery Shopping activity for Agency channel



C. Improve business quality:

- Conduct business quality investigation assigned by Head of Agency Business Quality to identify misconduct and fraudulent attitudes committed by sales force and, prepare investigation report including findings, mitigation actions.

- Based on big-data analytic report prepared by other BQ team member, conduct review/analysis to detect loopholes, identify improvement areas of existing internal controls, business environment from that recommend the new controls, procedures to improve compliance level, effectiveness of internal controls for Agency channel.

Yêu cầu công việc

Requirements:

- Minimum 4 years of experience in life insurance

- Bachelor degree of accounting, auditing or laws

- Specialized training in laws, risk management or compliance

- Proficient level for English language

- Advance business analysis & reporting skill

- Organizational and planning skills

- Communication and presentation skills.

- Leadership Essentials: Caring mentor, collaborative challenger, forward thinking



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13th payment

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Healthcare for you and your family
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Tỷ lệ cạnh tranh

Tỷ lệ cạnh tranh

VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.

Thông tin việc làm

02/05/2024

Nhân viên

Khác > Khác

Investigation, Reporting, Analysis Report, Analytics Tool, Business Acumen

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Không hiển thị

Địa điểm làm việc

14F, Saigon Centre 2, 67 Le Loi, District 1, HCM

Từ khoá:
AIA Vietnam (Great Place To Work® Certified)
AIA Vietnam (Great Place To Work® Certified)
AIA Vietnam (Great Place To Work® Certified)

14/F , Saigon Center Tower 2, 67 Le Loi Street, Ben Nghe, District 1, Ho Chi Minh City, Vietnam.

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1.000-4.999 nhân viên
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