Các Phúc Lợi Dành Cho Bạn
Mô Tả Công Việc
Respond to all clients’ questions and requests accurately, quickly and in a professional manner.
Keep courteous, helpful and smile voice as communicating with all clients.
Cooperate up with related departments to ensure all customer enquiries/requests to be solved completely and satisfactorily..
Cooperate with relevant Departments on improving customer care services and solving complaints.
Work closely with the customer services and other operations areas in a team based environment.
Contribute to maintaining professional office environment by ensuring compliance with company policies (labor regulations, office rules, dress policies, etc.)
Yêu Cầu Công Việc
• Good clerical work experience.
• Good customer services experience
• Demonstrate accuracy and thoroughness. Work in an organized manner.
• Effective communication skills: writing, speaking and listening.
• Ability to contribute to a productive work environment: positive, team-oriented, customer-oriented.
Qualification (Yêu cầu bản thân)
• Maintain a clear reporting line with line manager.
• Work closely with the Customer Services and Operations team and a wide range of Head Office staff for daily processing.
• Support all internal/ external customers in daily services.
• Ensure that all transactions are handled promptly and effectively.
• Ensure provision of customer focused services within agreed timeframes and standards while maintaining company standards/policies.
Knowledge (Học vấn)
• Graduated University/ Colleges
Skills (Kỹ năng)
• Compliant handling