Campaign & Merchandise Team Leader

Reporting to the Campaign & Merchandise Manager you will be responsible for:

Account Management & Business Growth

• Develop and execute account strategies and business plans to grow a portfolio of 7–10 group brands.

• Act as a trusted advisor and growth partner to brands, providing data-driven insights and guidance to drive performance.

• Identify brand positioning opportunities across platforms and work to improve E-commerce share, traffic, conversion rates (CR), profitability, platform ranking, and YoY growth.

• Hunt and pitch to new prospective brands by crafting customized partnership proposals aligned with company objectives.

Team Leadership & Resource Planning

• Establish, mentor, and grow a high-performing Account Management team.

• Assign resources effectively to meet business objectives and brand-specific goals.

• Supervise Campaign & Merchandise Executives to ensure efficient execution of campaigns, product assortment strategies, and shopper engagement initiatives.

Campaign & E-Merchandising Excellence

• Oversee all aspects of campaign execution: platform calendar alignment, voucher strategy, slot negotiation, and visual merchandising.

• Build and continuously improve core processes and solutions related to campaign management and e-merchandising efficiency.

• Support CR optimization strategies through data-driven onsite experience design and product visibility planning.

Business Analysis & Financial Ownership

• Monitor and drive key performance indicators including Net Merchandise Value (NVM), Service Gross Profit, Operating Profit, Monthly P&L per brand

• Provide regular reporting and strategic input to the Management Team during business reviews.

• Ensure commercial balance across brands with profitable growth and cost optimization.

• Bachelor's degree in Business, Marketing, E-commerce, or related fields.

• 3+ years of experience in e-commerce operations, campaign, or merchandising — ideally within a brand or e-commerce enabler.

• Strong leadership and project management skills with a proven ability to manage multiple brands/accounts.

• Strategic thinking with strong business acumen and P&L ownership experience.

• Analytical mindset; advanced Excel/Google Sheets proficiency is required. Experience with BI tools (Looker Studio, Power BI, Tableau) is a plus.

• Strong interpersonal and negotiation skills with the ability to build trust-based relationships with internal and external stakeholders.

Competency requirements:

• Analysis & Problem Solving: Identifies and analyses a range of problems by isolating key issues, evaluating relevant data and reaching logical conclusions.

• Client Centric: Building strong customer relationships and delivering customer-centric solutions.

• Communication: Communicates confidently and professionally, respecting the audience, engendering confidence and trust from external stakeholders and from individuals, teams, departments and the company.

• Accountability & Ownership: Plans and balances a range of tasks, assignments, projects and resources. Can cope with conflicting demands without undue disruption to get things done.

Benefits

• Salary: Negotiable

• Premium Insurance

• 15 Annual Leave

• Work from home: 1 day/week

• Laptop provided